Qualtrics is an American experience management company offering a cloud-based subscription software platform that enables organizations to collect, analyze, and act on feedback across customer, employee, product, and brand experiences. The platform leverages AI to uncover insights and drive improvements across digital and physical touchpoints for enterprises worldwide.
Vendor
Qualtrics
Company Website
- Qualtrics Employee Research
SaaS platform for gathering, analyzing, and acting on employee feedback through tailored research surveys to improve engagement and retention.
- Qualtrics Omnichannel Experience Management
SaaS platform for unified, AI-driven customer experience management, collecting and analyzing feedback across all channels to optimize every touchpoint.
- Qualtrics Agent Coaching
AI-driven SaaS platform for real-time, personalized agent coaching in contact centers, enhancing performance and customer experience.
- Qualtrics Website & App Feedback
SaaS platform for real-time website and app feedback collection, analysis, and action using surveys, pop-ups, widgets, and AI-driven analytics.
- Qualtrics Continuous Employee Listening
Continuous employee listening software that uses AI to analyze real-time feedback, identify trends, and deliver actionable insights for organizations.
- Qualtrics Brand & Communication Research
Brand & communication research platform for monitoring brand health, ad testing, and deriving strategic insights with real-time analytics.
- Qualtrics 360-Degree Feedback
SaaS platform for automating 360-degree feedback, enabling multi-rater input, actionable analytics, and personalized employee development at scale.
- Qualtrics Employee Retention
SaaS platform for analyzing employee attrition, identifying at-risk groups, and providing actionable insights to improve retention and reduce turnover.
- Qualtrics Digital Experience Analytics
Cloud-based analytics platform to collect, analyze, and visualize digital customer behavior, identify friction, and improve digital experiences.
- Qualtrics Online Reputation Management (ORM)
AI-driven SaaS platform for monitoring, analyzing, and managing online reviews and social feedback to protect and enhance brand reputation.
- Qualtrics User Experience (UX) Research
User experience research software for collecting, analyzing, and acting on qualitative and quantitative user feedback to improve digital products.
- Qualtrics Product Research
Product research software for agile concept testing, customer feedback, and analytics to optimize product development and market fit.
- Qualtrics Customer Survey
SaaS platform for designing, distributing, and analyzing surveys with AI-powered analytics and real-time reporting to optimize customer experience.
- Qualtrics Onboarding & Exit
SaaS platform for managing onboarding and exit feedback, enabling organizations to improve new hire success, reduce attrition, and gain actionable insights.
- Qualtrics Employee Engagement
SaaS platform for collecting, analyzing, and acting on employee feedback to improve engagement, well-being, and organizational performance.
- Qualtrics Contact Center Analytics
AI-powered SaaS platform for analyzing and optimizing contact center interactions across all channels to improve customer and agent experiences.
- Qualtrics Candidate Experience
SaaS platform for collecting, analyzing, and improving candidate feedback at every stage of the hiring process to optimize recruitment and employer brand.
- Qualtrics Employee Pulse Surveys
SaaS platform for frequent, short employee pulse surveys to track engagement, satisfaction, and trends, enabling timely organizational action.
- Qualtrics Quality Management
AI-driven SaaS platform for automated, real-time quality management in contact centers, scoring every interaction and guiding agent improvement.
- Qualtrics Strategy & Research Suite
AI-powered research suite for fast, precise market, product, and brand insights, enabling data-driven strategic decisions and collaboration.
- Qualtrics Location Experience
SaaS platform for managing and analyzing customer feedback at physical locations to improve on-site experiences and operational performance.