PelicanCorp’s Call Center Services provide comprehensive support for One Call operations, customer engagement, and disaster recovery. With facilities in the USA and Australia, the service is designed to scale with customer needs, offering 24/7 availability and multi-region coverage.

OneCallAccess is PelicanCorp’s fully managed One Call Operation Management solution designed for e-Ticket and Call Center operations. Hosted in a high-availability cloud environment, it enables users to manage One Call tickets from any location and at any time using modern web and mobile technologies.

DamageAccess is a cloud-based reporting tool developed by PelicanCorp for utilities and contractors to log incidents involving underground utility damage or violations of safe excavation practices. It streamlines the reporting process, ensures regulatory compliance, and enhances visibility for state regulators and One Call organizations.

TicketAccess is PelicanCorp’s advanced ticket management solution designed to streamline utility locate requests and excavation ticket workflows. It automates the prioritization, categorization, and tracking of tickets, helping utilities, municipalities, and contractors stay compliant, reduce operational costs, and improve service delivery.

LocateAccess is a comprehensive and intuitive software solution from PelicanCorp designed to manage all aspects of locate requests. It streamlines the process of sorting, editing, and dispatching tickets, helping utilities, asset owners, and contractors improve efficiency, reduce risk, and ensure compliance in the damage prevention workflow.

ScreenAccess is an automated One Call ticket screening solution developed by PelicanCorp. It empowers utilities and asset owners to proactively manage excavation risks by automatically assessing incoming One Call tickets, identifying potential threats to critical infrastructure, and initiating timely communication with field teams and contractors.

The OneCallAccess API by PelicanCorp is a web service designed to automate the submission of One Call enquiries directly from your internal systems. It enables organizations to integrate their planning or works management platforms with One Call services, streamlining workflows, reducing manual effort, and improving data accuracy and security.