OneCallAccess API

The OneCallAccess API by PelicanCorp is a web service designed to automate the submission of One Call enquiries directly from your internal systems. It enables organizations to integrate their planning or works management platforms with One Call services, streamlining workflows, reducing manual effort, and improving data accuracy and security.

Features

• Automated One Call enquiry submission
• Custom workflow triggers based on business rules
• Encrypted, per-user authentication for secure access
• Seamless integration with existing enterprise systems
• Data capture and transmission via secure channels
• Elimination of manual re-keying and double handling

Capabilities

• Allows organizations to submit tickets automatically at predefined workflow stages
• Supports integration with planning, GIS, and works management systems
• Maintains data integrity by capturing information once and reusing it
• Enables secure, authenticated access for each user
• Reduces dependency on manual processes and human intervention
• Scales across multiple departments and operational environments

Benefits

• Saves time and reduces operational costs
• Improves accuracy and consistency of submitted data
• Enhances security through encrypted communication and user-level authentication
• Optimizes workflows by embedding One Call submissions into existing processes
• Increases efficiency and reduces risk of errors or delays
• Supports compliance and accountability in damage prevention operations