ScreenAccess

ScreenAccess is an automated One Call ticket screening solution developed by PelicanCorp. It empowers utilities and asset owners to proactively manage excavation risks by automatically assessing incoming One Call tickets, identifying potential threats to critical infrastructure, and initiating timely communication with field teams and contractors. This helps reduce damage incidents and improves operational awareness.

Features

• Automated screening of One Call tickets
• Risk assessment based on ticket data and asset proximity
• Workflow automation for communication with operations teams
• Real-time ticket processing and alerts
• Integration with existing utility systems
• Dashboard for ticket status and risk visualization
• Configurable rules and escalation paths

Capabilities

• Enables utilities to identify high-risk excavation activities instantly
• Supports proactive communication with contractors and field crews
• Streamlines ticket management and reduces manual review
• Enhances situational awareness for infrastructure protection
• Facilitates compliance with damage prevention regulations
• Scales across multiple regions and asset types

Benefits

• Reduces incidents of underground asset damage
• Improves operational efficiency and response times
• Minimizes downtime and service disruptions
• Enhances collaboration between utilities and contractors
• Supports regulatory compliance and reporting
• Saves time and resources through automation and intelligent screening