Kenect Social Media Publishing enables businesses to plan, create, and publish social content across multiple platforms from a single unified interface. It streamlines content scheduling, improves team collaboration, and ensures consistent brand presence on key social channels.

Kenect Mass Reviews is built to help businesses rapidly generate large volumes of customer reviews by automating outreach across multiple communication channels. The tool simplifies complex review‑collection workflows, supports high‑scale message delivery, and centralizes reputation management activities.

Kenect’s Customer Engagement AI is designed to help dealerships streamline service communication, reduce workload, and improve customer satisfaction. It automates appointment updates, recall outreach, and customer check‑ins while giving service advisors full visibility into every interaction.

Kenect Content Library provides businesses with a centralized repository for managing templates, messages, and communication assets across teams. It streamlines how organizations store, organize, and reuse approved content, ensuring consistent customer communication while reducing manual work.

Kenect Text‑to‑Pay enables businesses to collect payments quickly and securely through simple text messages. Customers receive a payment link via SMS, complete the transaction in seconds, and avoid the friction of traditional billing processes.

Kenect Private Feedback enables businesses to gather sensitive customer insights through confidential, direct feedback channels. It helps organizations identify issues early, understand customer sentiment in detail, and resolve concerns before they appear publicly online. The tool streamlines how teams collect, organize, and respond to private feedback, providing a secure environment for transparent communication and continuous service improvement.

Kenect’s Video Chat enables real‑time, face‑to‑face communication with customers directly from desktop or mobile devices—without downloads, apps, or extra software. It allows dealerships and service teams to visually guide customers through product demonstrations, walkthroughs, repairs, and document reviews.

Kenect Text Messaging enables businesses to communicate with customers quickly, conveniently, and professionally using their existing business phone number. It simplifies inbound and outbound communication, reduces phone‑tag, and helps teams manage conversations from a unified inbox.

Kenect Pay Over Time enables businesses to offer flexible installment payment options directly through messaging. The tool helps customers split purchases into manageable payments while giving businesses a simple, automated way to increase conversions, reduce payment friction, and accelerate decision‑making.

Kenect’s Broadcast Messaging enables businesses to send mass text messages to large groups of customers instantly. Instead of contacting individuals one by one, teams can deliver announcements, promotions, updates, or reminders at scale while still preserving a personalized, one‑to‑one feel for recipients.

Kenect’s Reputation Management solution helps businesses improve, monitor, and protect their online presence by streamlining how reviews are requested, collected, and managed. It enables teams to generate more positive reviews, address issues privately before they become public, and maintain consistent brand credibility across platforms.

Kenect Reviews Carousel is designed to showcase a business’s best customer reviews directly on its website through a dynamic, customizable carousel widget. The tool helps companies highlight social proof, increase visitor trust, and improve conversion rates by presenting authentic customer feedback in an attractive, automated format.

Kenect Online Reviews is designed to help businesses generate, manage, and monitor customer reviews across major platforms. The solution streamlines how companies request feedback, centralizes review tracking, and supports reputation improvement through automation and workflow efficiency.

Kenect Webchat enables businesses to convert website visitors into active conversations by letting customers start real‑time text chats directly from the website. Instead of waiting on hold or filling out forms, visitors can message instantly and continue the conversation via text on their phones.

Kenect’s Voice AI is an intelligent, always‑on virtual assistant designed to automate dealership phone interactions, streamline service operations, and improve customer experience. It handles inbound calls, answers routine questions, schedules service appointments, and routes inquiries to the right department instantly.