The Blue Yonder Platform is a comprehensive, end-to-end supply chain management solution that leverages advanced artificial intelligence (AI) and machine learning (ML) technologies to tackle complex supply chain challenges. It offers a scalable, integrated approach to synchronize forecasting, fulfillment, warehousing, transportation, labor, and delivery across multiple channels

Blue Yonder Edge Technologies is a cutting-edge solution that bridges the gap between software and automation to accelerate supply chain operations. It unlocks the full potential of supply chains through integrated edge solutions, driving operational speed, resiliency, and efficiency

Blue Yonder's Network & Control Tower solution provides end-to-end visibility into supply chain operations, enabling faster, more accurate, and more informed decision-making. It enhances transparency, collaboration, and network management by eliminating visibility gaps, planning for potential issues, prioritizing resolution options, and aligning planning and execution teams for success

Blue Yonder's Omni-Channel Commerce solution is a comprehensive platform designed to elevate customer experience through precision in managing in-store, online, click-to-deliver, and ship-to-store operations. It provides end-to-end supply chain visibility to meet the expectations of hybrid shoppers for seamless searching, ordering, receiving, and returning products

Optoro’s purpose-built returns software optimizes the full lifecycle of a return — from initiation to repurchases, receiving, restock, resale, and even recommerce — turning a margin-crusher into a revenue-driver, without sacrificing a delightful customer experience.

A great customer experience doesn’t end when a shopper receives their purchase. In fact, many retailers forget to focus on curating the experience beyond the buy button, especially with something as nuanced as returns. With Optoro’s white-label Returns Portal, customers can initiate returns and exchanges without needing customer service support — all while protecting retailers and brands from fraud.

Returns are often viewed as a cost center for retailers. However, savvy brands now think creatively about how to accelerate returns processing while systematically ensuring that they can optimize financial recovery on returned merchandise. Optoro’s Returns Processing application within our RMS technology specifically solves the returns dilemma — shifting returns into a revenue-retainer without sacrificing a great customer experience.

As returns continue to prove a challenge for profitability, many retailers nudge shoppers to make returns in-store to reduce shipping costs while garnering valuable foot traffic and new-purchase potential. Yet, returned merchandise is often marked down or gets lost in backlogs in the back of the store. Optoro Stores leverages quick-scan return codes for faster processing (getting customers out of lines and back to shopping), and automates inventory dispositioning for maximum recovery.

Blue Yonder's Order Management & Commerce solution is a comprehensive platform designed to optimize omni-channel commerce operations. It provides real-time inventory visibility, seamless order services, and operational efficiency to enhance customer satisfaction and profitability

Blue Yonder's Resourcing & Labor Management solution is an intelligent workforce management system designed for warehouses and retail stores. It aims to help businesses achieve operational excellence, drive market share, and enhance profitability in a rapidly evolving market environment. The solution focuses on aligning staffing needs with workforce skills and availability, improving quality, safety, and productivity, and elevating performance through employee engagement programs