ProPhoenixProPhoenix develops integrated public safety software for law enforcement, fire departments, EMS, and corrections agencies. Their solutions include CAD, RMS, mobile, and citizen services tools, designed for both cloud and on-premise deployment. The company focuses on usability, affordability, and modern technology to enhance safety and operational efficiency.
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ProPhoenix
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CAD – Computer Aided DispatchPhoenix CAD is a scalable dispatch software for law enforcement, fire, EMS, and public works agencies. It streamlines emergency response by integrating call-taking, mapping, unit tracking, and real-time communication, enhancing situational awareness and operational efficiency across jurisdictions.
CMS – Corrections Management SystemPhoenix CMS is a browser-based Corrections Management System for tracking inmate intake, housing, classification, and release. It supports biometric verification, disciplinary actions, property logging, and public inmate lookup, streamlining operations and enhancing safety across correctional facilities of all sizes.
CSP – Citizen Services ProgramPhoenix CSP is a citizen-facing platform that enables online crime reporting, tip submission, emergency info sharing, and access to crime maps. It enhances community engagement by allowing residents and businesses to interact with public safety agencies, update critical data, and access services without in-person visits.
Fire RMS – Fire Records Management SystemPhoenix Fire RMS is a browser-based records management system for fire and EMS agencies. It supports NFIRS reporting, inspections, training, hydrant management, and pre-plan documentation. Scalable for single or multi-jurisdictional use, it streamlines workflows, integrates with CAD and mobile, and enhances operational efficiency through intuitive, cloud-ready tools.
IA – Internal Affairs Case ManagementPhoenix IA is a secure, browser-based Internal Affairs case management system for law enforcement agencies. It handles complaints, investigations, and dispositions, supports early warning alerts, and offers customizable reporting. Built on scalable Microsoft technologies, it ensures confidential access and full lifecycle tracking of officer-related incidents.
Law RMS – Law Records Management SystemPhoenix Law RMS is a browser-based records management system for law enforcement agencies. It supports NIBRS reporting, personnel and inventory tracking, report writing, crime analysis, and inter-agency data sharing. Scalable and customizable, it streamlines operations and enhances data accuracy, compliance, and investigative efficiency.
Mobile – Wireless Digital AssistantPhoenix Mobile is a multi-platform public safety app that delivers real-time data, mapping, and communication tools to officers in the field. It integrates with CAD and RMS, supports traffic stops, GPS tracking, and dynamic alerts, enhancing situational awareness and operational efficiency across devices
PAPR – ProPhoenix Automated Property Report PortalPhoenix PAPR is a national web-based portal connecting law enforcement and merchants for reporting and tracking pawned, scrap metal, and second-hand property. It enables secure data entry, search, flagging, and alerts for stolen items, enhancing investigative capabilities and property recovery across jurisdictions.