Kapture CXKapture CX is an AI-powered, omnichannel customer experience platform that unifies self‑serve bots, voice, email, chat, social, and agent tools to deflect queries, speed resolutions, and boost CSAT with analytics and 360° customer views.
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Kapture CX
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- Agent Suite
AI-first CX platform unifying tickets, agents, and analytics to deliver fast, personalized multichannel support.
- Employee Experience
An enterprise AI-powered employee experience platform that automates HR and IT workflows, boosting productivity at scale.
- Insights
AI-first feedback management platform analyzes conversations across channels to drive rapid CX improvements and revenue.
- Self-Serve
AI-powered self-serve platform that auto-resolves 90% of queries across voice, chat, email, and social channels.
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