Kapture EX is an AI-native, enterprise-grade platform that unifies collaboration, service-desk support, and cross-app automation. It runs open-source or fine-tuned LLMs in private clouds, with role-based guardrails, data redaction, and token auditing to ensure data residency and compliance. The platform sits atop daily tools like Outlook, SAP, and Slack, enabling automatic data pulls, record updates, approvals routing, and action kickoffs without leaving familiar apps. Each employee benefits from an AI co-worker capable of drafting, researching, planning, and executing tasks, while the self-serve capabilities automate routine HR and IT requests and empower rapid, interconnected workflows across the organization.

Self-serve, AI-driven automation can resolve routine queries before human agents are involved, while a rich set of features—workspaces, service desk, and enterprise search—helps employees find answers across internal sources in seconds. The system emphasizes measurable outcomes: thousands of hours saved per week, faster workflow execution, high deflection of routine tickets, and shorter onboarding cycles. The modular design allows organizations to start with essential capabilities and scale as needs grow, with multilingual support and ready-made industry integrations to accelerate value across BFSI, Retail, Travel, and other sectors. Deployment milestones commonly complete security reviews and core integrations within weeks, enabling faster time-to-value for large teams.

Features & Benefits

• Proven, Enterprise-Grade Results: Kapture EX converts AI hype into hard ROI—unlocking more productive hours, lower support spend, and faster growth across the entire workforce.
• No-Code, No Problem: Create your own AI Agents from scratch using a drag-and-drop builder; deploy in minutes without coding.
• Cross-Platform Automation: Sits atop Outlook, SAP, Slack, and more to pull live data, update records, route approvals, and trigger actions without tab-hopping.
• AI Triage & Smart Routing: Intent detection prioritizes and routes requests to the right queue or resolves them via self-service.
• Multilingual & Global Reach: Supports 100+ languages, enabling global workforces with localised support.