Boost engagement with mobile push notifications. Inform and engage your mobile app users with relevant, timely messages. Reach users while they visit other apps to bring them back to yours.

Build premium journeys with Apple Messages for Business. Offer enhanced customer journeys to 1.8 billion active Apple devices worldwide using Apple Messages for Business.

Easily build and deploy Viber chatbots. Design Viber Bots for any use case using a simple code-free interface or API integration.

Create rich experiences with LINE messaging. Get closer to your customers and expand your business in Southeast Asia with LINE.

Create memorable conversational experiences with RCS Business Messaging. Engage with customers through branded, rich conversational messaging on RCS, a channel now supported on Android and iOS, using Infobip’s RCS messaging solutions.

Conversational AI for real estate: Simplify client interactions. Conversational AI in real estate allows you to prioritize building relationships with serious buyers and sellers by automating initial interactions and streamlining your workflow.

Embed and customize calls across applications with Voice API. Quickly provision and deploy a call scenario or custom build your own voice solution with flexible and granular APIs on the most extensive and scalable global network.

Delight your customers and drive sales with Live Chat customer service. Connect with customers and deliver outstanding support experiences via chatbot or live agent directly from your website or mobile app.

SMS reminders: The reliable way to keep your customers updated and engaged throughout their entire journey.

Localize your business communication with Numbers. Be accessible to your customers in over 50 countries with local long numbers or short codes. Set up in minutes via API or web.

Engage with users just like a human would. Embed AI into every conversational exchange. Access a suite of generative AI tools to deliver natural, instant responses on the messaging channels users love.

Keep your data updated with Number Lookup. Number Lookup checks against first-party numbering sources and provides real-time feedback, keeping your database clean while improving delivery rates.  

Craft end-to-end customer journeys with Viber for Business. The ideal channel for building closer customer relationships. Enable one-to-one marketing and drive conversions in 190+ countries with Viber business messaging solutions.

Engage mobile app users with in-app messaging. Keep your app users engaged and informed through in-app notifications related to their behavior and actions.

Craft end-to-end customer journeys with Viber for Business. The ideal channel for building closer customer relationships. Enable one-to-one marketing and drive conversions in 190+ countries with Viber business messaging solutions.

Build secure chatbots with Telegram. Safely interact with customers with easy-to-build chatbots and fully encrypted messages.

SMS notifications are a way for businesses to inform their customers about any changes to schedules or orders, emergency alerts, upcoming events, or anything that the customer should be notified about that is time-sensitive.

Transactional messages are ideal for informing customers about valuable or critical information they need to know about your products or services. Businesses need to ensure their transactional messages get the visibility they need to be effective when they utilize SMS.

Lead acquisition through gamification: captivate your audience at events while generating big lead numbers. Imagine chatbots that allow you to create gamified campaigns that turn simple voice messages into dynamic competitions powered by AI—all through the most popular communication platform: WhatsApp.”

Experiences – the conversational use case library. Simple use cases to upgrade your business by upgrading your communication • Ready-made templates you can customize yourself • Inspiring ideas we can explore together

Send business text messages with a leading SMS service provider. Achieve the highest SMS delivery rates worldwide using a reliable A2P SMS service from Infobip.

Grow your business and reach over 70 million users in Vietnam with Zalo. Make your business an intrinsic part of the Vietnamese lifestyle with Zalo. Leverage Vietnam’s premier messaging app to send time-sensitive notifications, OTPs, personalized reminders and transactional messages over API or Infobip Broadcast.

Design conversational customer journeys with the WhatsApp Business Platform. Offer secure interactions, provide 24/7 customer support, and craft unique WhatsApp experiences on the world’s most popular chat app, with Infobip as your WhatsApp Business Platform provider.

Unlock your platform’s potential with CPaaS X. Introducing the next generation of CPaaS (communications platform as a service)- CPaaS X, a modular API stack to help platforms scale exponentially with reduced engineering effort and greater operational efficiency.

Boost your marketing ROI with our SMS & text marketing service. Send personalized, automated SMS messages and double your conversion rates with Infobip as your SMS marketing provider.

Get creative with Viber Business Messages’ unique features. From rich media options to conversational interactions, create memorable customer journeys that convert.

Engagement at scale, on any channel, and throughout the entire customer journey. Maximize ROI with high-performing omnichannel marketing campaigns created with a code-free customer engagement solution.

SMS two-factor authentication service and solution. Protect your customers at any stage of their journey with secure and convenient SMS authentication.

Automatically block fraudulent OTP traffic with Infobip Signals. Only pay for legitimate OTP messages and stop any fraudulent senders with a fully equipped and reliable OTP traffic protection solution.

Grow your omnichannel communication stack with Instagram. Use Messenger over our cloud contact center and chatbot-building platform to turn your Facebook page into a direct customer support channel.

Drive efficiencies, provide a personalized customer experience, and empower agents to perform at their best with a cloud contact center solution that supports engagement on all the channels your customers use.

Conversational AI in healthcare: Transforming patient experiences. Offer 24/7 support, enhance patient engagement, and streamline administrative tasks to elevate healthcare experiences. 

Amplify your omnichannel mix with Messenger chat support. Use Messenger over our cloud contact center and chatbot-building platform to turn your Facebook page into a direct customer support channel.

Flexible and modular API or web interface that enables communication over the widest range of traditional and digital channels: SMS, Email, Voice, WhatsApp, and many others. Infobip's infrastructure and telco connectivity ensure fast and reliable delivery, as well as end-to-end control of messaging.

Promotional SMS is a simple, fast and secure way to launch marketing campaigns and engage with customers. Improve engagement rates, conversion rates and overall satisfaction with your brand by using promotional SMS messages in your campaign strategy.

Automate your customer support and reduce costs with a no-code virtual assistant that supports conversational journeys across your customers’ preferred channels via our omnichannel chatbot building platform.

Integrate Email API for reliable delivery at high volumes. Engineered to help you reach the highest delivery, speed, and throughput over SMTP or HTTP API at any volume- wherever you operate.

Enhance your contact center with Conversational AI. Discover the power of conversational AI contact centers in enhancing customer service and driving business success.

Expand your conversational potential on KakaoTalk for business. Improve your reach in South Korea by connecting with customers on KakaoTalk for conversational sales, marketing and support.

Enrich communication and simplify personalization to create powerful customer experiences. Enable your marketing and support teams to create connected experiences with new data and insights.

Enhancing your 2FA solution with cutting-edge OTP delivery. Effortlessly verify your customers with Infobip Authenticate, our robust omnichannel solution that provides a fully automated, cost-effective way to authenticate your customers, with multistep failover that leaves no message undelivered.

Launch a human-like AI assistant across your customer support and marketing. AI-powered assistive guidance at every step of your brand journey.

Conversational AI Voice Assistants. Don’t keep your customers on hold any longer. Our AI-powered Voice Assistants provide natural, lifelike conversations in real-time, making customer service as easy as picking up the phone.

Deliver rich and engaging experiences with MMS messaging. Add MMS to your communication strategy and increase your engagement and conversion rate versus regular text campaigns. 

Elevate omnichannel interactions with Video API. Add personable, contextualized interactions across any channel and on any device with unique Video scenarios over WebRTC.

Conversational AI for customer service: Redefine how you support customers. Revolutionize customer service with conversational AI. Enhance efficiency, personalize interactions, and provide 24/7 support seamlessly.

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