Infobip consolidates various communication channels into a single, seamless, and powerful platform. Whether it's voice, SMS, email, push notifications, live chat, in-app messaging, or social media, Infobip provides a unified solution that simplifies and enhances the way businesses connect with their customers.
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Infobip
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- CPaaS X
Unlock your platform’s potential with CPaaS X. Introducing the next generation of CPaaS (communications platform as a service)- CPaaS X, a modular API stack to help platforms scale exponentially with reduced engineering effort and greater operational efficiency.
- Infobip AI Assistant
Launch a human-like AI assistant across your customer support and marketing. AI-powered assistive guidance at every step of your brand journey.
- Infobip AI Hub
Engage with users just like a human would. Embed AI into every conversational exchange. Access a suite of generative AI tools to deliver natural, instant responses on the messaging channels users love.
- Infobip AI Voice Assistant
Conversational AI Voice Assistants. Don’t keep your customers on hold any longer. Our AI-powered Voice Assistants provide natural, lifelike conversations in real-time, making customer service as easy as picking up the phone.
- Infobip Answers
Automate your customer support and reduce costs with a no-code virtual assistant that supports conversational journeys across your customers’ preferred channels via our omnichannel chatbot building platform.
- Infobip Apple Messages for Business
Build premium journeys with Apple Messages for Business. Offer enhanced customer journeys to 1.8 billion active Apple devices worldwide using Apple Messages for Business.
- Infobip Authenticate
Enhancing your 2FA solution with cutting-edge OTP delivery. Effortlessly verify your customers with Infobip Authenticate, our robust omnichannel solution that provides a fully automated, cost-effective way to authenticate your customers, with multistep failover that leaves no message undelivered.
- Infobip Conversational AI for contact centers
Enhance your contact center with Conversational AI. Discover the power of conversational AI contact centers in enhancing customer service and driving business success.
- Infobip Conversational AI for customer service
Conversational AI for customer service: Redefine how you support customers. Revolutionize customer service with conversational AI. Enhance efficiency, personalize interactions, and provide 24/7 support seamlessly.
- Infobip Conversational AI for healthcare
Conversational AI in healthcare: Transforming patient experiences. Offer 24/7 support, enhance patient engagement, and streamline administrative tasks to elevate healthcare experiences.