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Infobip AI Voice AssistantInfobip

Conversational AI Voice Assistants. Don’t keep your customers on hold any longer. Our AI-powered Voice Assistants provide natural, lifelike conversations in real-time, making customer service as easy as picking up the phone.

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Vendor

Infobip

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Company Website

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Product details

Conversational AI Voice Assistants 

Don’t keep your customers on hold any longer. Our AI-powered Voice Assistants provide natural, lifelike conversations in real-time, making customer service as easy as picking up the phone.

Goodbye long queues. Hello immediate customer service

Never put your customers on hold again by making your contact center more accessible with AI voice agents that are available 24/7.

Prevent contact center overload

Your contact center will never be busy with too many calls again. Our AI Voice Assistants can resolve incoming calls in a jiffy, speeding up time to resolution and increasing your customer satisfaction.

Make virtual sound personal, seamlessly

Get the best of both worlds: AI and live agents. Our AI Voice Assistants can easily transition calls, with relevant information, to agents when needed.

Keep the conversation flowing

Solve every query with a smart, sentimental Voice assistant

No matter the inquiry, our AI Voice Assistants can answer and resolve a wide range of issues without human intervention. From basic FAQs to personalized recommendations, our AI algorithms provide immediate, on-demand solutions.

Provide voice support in any country 

Say goodbye to frustrating drop-offs. Build call flows on the most connected global voice network, ensuring reliable connections. Allow users from almost anywhere to land calls directly to your contact center without interruptions or latency.

Converse confidently with the right intent 

Mimic human speech with synthetic AI voices powered by machine learning, natural language understanding, and intelligent processing. Deliver naturally recurring, responsive interactions that enhance customer experience.

Build effortlessly 

No coding needed. Build and launch calls in minutes with a drag-and-drop interface. Combine self-serve IVR and AI capabilities to create bespoke AI Voice Assistants that accurately identify intent and quickly provide precise responses, boosting customer satisfaction.

Get to market quickly with speedy setup 

Design AI Voice Assistants in minutes with our user-friendly conversational experience platform. Go to market faster with ready-to-deploy integrations that will fit perfectly in your existing tech stack.

Unify your brand voice on every channel 

Our AI Voice Assistants can seamlessly route calls to live agents, switch to digital channels like WhatsApp, and provide follow-ups via video calls. This ensures every customer’s need is met quickly, enhancing overall user experiences and satisfaction.

Speak in your customers language 

Provide smooth conversational experiences in 100+ languages and account for conversational pauses, fillers, speech impediments, and regional accents. Natural turn-taking and tone adjustment provide helpful reassurance in a courteous way. Making your voice support natural and inclusive.

Gibberish cancelling Voice AI Assistants 

Set up this use case for your Shopify store in a few simple steps and start sending automated messages to your customers.

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