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Infobip AnswersInfobip

Automate your customer support and reduce costs with a no-code virtual assistant that supports conversational journeys across your customers’ preferred channels via our omnichannel chatbot building platform.

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Reduce costs and automate support with an easy-to-build chatbot on any channel

Be there for your customers on their preferred communication channels with a no-code chatbot delivering personalized service 24/7.

Lower costs

Automate your customer service and reduce operational costs using a conversational virtual assistant.

Always-on support

Provide customers with convenient, personalized, and timely assistance through any digital touchpoint with simple rule-based chatbots, or bots that can mimic human conversation.

Self-service

Create helpful chatbots that enable customers to get the answers they are looking for without having to speak to a human agent.

Build useful chatbots with no coding required

Quickly build a chatbot using our simple drag-and-drop interface and pre-defined templates.

Provide outstanding support with two types of powerful chatbots

Power your customer support 24/7 with simple rule-based or intent-based conversational chatbots.

Rule-based chatbot

Build useful chatbots that can provide immediate assistance to customers and guide them to the answers they need. No coding required.

Intent-based chatbot

Build a chatbot using AI and natural language processing to understand intents, process information, and replicate the normal conversational experience of interacting with a human agent.