Unlock your platform’s potential with CPaaS X

Introducing the next generation of CPaaS (communications platform as a service)- CPaaS X, a modular API stack to help platforms scale exponentially with reduced engineering effort and greater operational efficiency.

Reduce Operational Load

More automation opportunities

CPaaS X introduces new granular APIs for automating resource provisioning, campaign registration, and client-specific consumption reporting.

Reduce Time-to-Market

Get your clients up and running immediately

Automated client onboarding and number provisioning enables your customers to get operational and start sending traffic faster than they thought possible.

Less Engineering Effort

A truly unified API for every channel

Reduce complexity and easily adopt new channels with a unified API stack.

Go Omnichannel with Ease

Maximum channel flexibility, minimal engineering effort

The Messages API unifies all channels, so adding new channels couldn’t be easier, but CPaaS X can also handle channel orchestration and all failover logic – ensuring that your clients can always reach their customers on the best channel, including SMS, RCS, and chat apps.

CPaaS X enhances the entire platform journey

Easily create unique environments for every client use case

• Add new clients as individual entities with a single API call
• Automatic provision of numbers and domains

Optimized traffic distribution

• Connect different channels with a single unified API
• Enable customers to send messages over different channels and let Infobip handle failover logic

Granular and targeted reporting

• Get detailed reports at client level (e.g. Consumption reports)
• Subscribe to specific events, such as delivery reports, and only get notifications for the events that you need.

Identify issues before they have an impact

• Automatic detection of fraudulent and bot-generated traffic
• Proactive analysis of overall traffic for early identification of possible issues
• Receive real-time alerts and immediately actionable insights