Engage with users just like a human would. Embed AI into every conversational exchange. Access a suite of generative AI tools to deliver natural, instant responses on the messaging channels users love.
Vendor
Infobip
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Engage with users just like a human would. Embed AI into every conversational exchange
Access a suite of generative AI tools to deliver natural, instant responses on the messaging channels users love.
How it works: Use AI Hub to design, test, and launch exceptional experiences across your customer journey
Step 1
Outline your use cases:
Bring the challenges you want to solve, such as customer support, lead generation, and sales uplift. Step 2
Select your channels:
Connect with users where they feel most at home. from WhatsApp and RCS to web chat and mobile apps, choose one or multiple channels to engage. Step 3
Design your conversational journey:
Craft interactions that reflect your brand voice. We”ll train the AI with your documentation to deliver relevant, engaging responses. Step 4
Test
Refine AI performance to cancel out hallucinations and inaccuracies. prepare for real-world scenarios. Step 5
Launch
Release to users and monitor performance to continuosly improve with analytics and insights.
AI done right
Deliver accurate answers 24/7. We protect your brand with real information, not guesses. Plus, get flexible, fast, and affordable service thanks to our multi-tenant AI brains.
Your tailored AI advantage: Smarter CX starts here
Your complete AI solution over a unified platform with advanced features (analytics, prediction, text generation), designed for unique needs.
Plug and play AI: Select the solutions that fit your needs
We’ll help you compose a flexible and adaptable conversational AI that satisfies your specific needs and customer journey.
Human-powered AI: Trustworthy results, genuine connections
We combine AI with human expertise (human-in-the-loop) for responsible and effective customer interactions.