ExotelExotel is a leading AI transformation partner for customer engagement and experience, specializing in telecommunications and cloud communication solutions. It empowers businesses with AI-powered customer engagement platforms, facilitating over 20 billion annual conversations across various industries.
Vendor
Exotel
Company Website
AI VoicebotAI-powered voicebot for customer engagement, available in Hindi, English, and Hinglish.
Ameyo EmergeCloud-based contact center solution for managing customer communications across multiple channels.
Ameyo XTRMLeverage a highly scalable, reliable, and intelligent enterprise contact center solution that eliminates your dependency on telco providers and helps you build connected, omnichannel conversations throughout channels.
Auto Call DistributorACD software efficiently routes calls to suitable agents based on predefined rules.
Auto DialerExotel's Auto Dialer optimizes call center operations with automated dialing and enhanced customer connectivity.
Business Phone SystemExotel offers a cloud-based phone system for small businesses, enhancing customer experience with minimal costs.
Conversation Quality AnalysisExotel's Conversation Quality Analysis (CQA) is an AI-driven tool that automates quality management in customer interactions, enhancing efficiency and customer satisfaction.
ExoCampaignsAutomated call campaigns for customer engagement.
ExoInsightsExoInsights is an AI chat agent designed to handle both structured and unstructured data formats, improving workflow efficiency by reducing agent workload and enhancing sales conversion rates.
Exotel Conversation ContextExotel provides a cloud-based customer engagement platform that supports omnichannel communication across voice, messaging, and video. It enhances customer interactions with AI-driven insights, improving agent productivity and customer satisfaction.