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ExoCampaignsExotel

Automated call campaigns for customer engagement.

Vendor

Vendor

Exotel

Company Website

Company Website

Product details

ExoCampaign is a SaaS solution designed to automate call campaigns, allowing businesses to efficiently communicate with large audiences. It supports scheduling calls for sales campaigns, payment reminders, security updates, and more, using either APIs or a no-code dashboard.

Key Features

  • Automated Call Campaigns: Schedule calls in advance to target specific audiences.
  • Scalability: Reach up to 5 lakh contacts per campaign and run multiple campaigns simultaneously.
  • Customizable CPM: Define custom calls per minute with throttle limits.
  • Real-Time Analytics: Analyze campaign performance with real-time dashboards and detailed reports.
  • Retry Logic: Automatically retry missed calls after a set time.
  • IVR Integration: Use IVR inputs to personalize messages and route calls to live agents.
  • API Integration: Trigger campaigns via a dedicated API.
  • Cost-Effective: Pricing based on usage, eliminating extra costs for infrastructure.

Benefits

  • Operational Efficiency: Automate repetitive tasks and reduce dependency on physical infrastructure.
  • Enhanced Customer Experience: Deliver personalized messages and route calls effectively to resolve queries.
  • Cost Savings: Streamline workforce and reduce spending on infrastructure maintenance.