CallMiner Advanced AI is an AI-powered conversation intelligence platform that analyzes omnichannel customer interactions to deliver actionable insights, improving customer experience and business outcomes.

CallMiner Analyze is an AI-powered conversation intelligence platform that analyzes omnichannel customer interactions to uncover actionable insights and improve customer experience.

CallMiner Coach is an AI-powered conversation intelligence platform that improves contact center agent performance and customer experience via automated coaching and insights.

CallMiner Eureka is an AI-powered conversation intelligence platform that analyzes omnichannel customer interactions at scale to improve customer experience and drive business transformation.

CallMiner Outreach employs AI and conversation intelligence to automate personalized customer engagement and contextual feedback collection, enhancing CX and loyalty.

CallMiner RealTime provides AI-driven, in-the-moment guidance to contact center agents and supervisors, improving customer experience and ensuring compliance.

CallMiner Record is a full-featured conversation recorder designed for quality management and compliance programs, enabling high-quality audio capture for accurate transcription and analytics.

CallMiner Redact is an AI-driven solution that automatically removes sensitive customer data from omnichannel communications, ensuring security and compliance for contact centers.

CallMiner Screen Record captures agent screen activity during customer interactions, enhancing visibility for compliance, process optimization, and agent training.

CallMiner Solution Catalogue provides pre-built, AI-powered analytics content to help businesses quickly gain insights from omnichannel customer conversations and improve customer experience.