Help Desk Software
Help desk software manages support requests by recording tickets, tracking issue statuses, and storing resolution information. It organizes service inquiries and helps ensure that problems are addressed in a consistent manner.
- 100% Auto-QA
Level AI
Gen AI based 100% Auto QA solution that transparently automates QA for your organization’s custom scorecard on every channel (call, chat, or email) at near 100% accuracy.
- 1E Automated Self Service for ServiceNow
1E
Extend your Service Catalog and Virtual Agent with advanced automation to instantly fulfill requests.
- 1E Service Desk Augmentation for ServiceNow
1E
Get real time incident investigation and remediation capabilities across your endpoint estate without leaving ServiceNow.
- 2F Suite
Second Front Systems
The 2F Suite supports every step of software delivery to government and regulated networks, including development, accreditation, operation, and extensibility.
- 7S ParcelAI
Seven Senders
7S ParcelAI is a GPT-powered conversational analytics tool developed by Seven Senders.
- AC Knowledge Management Enterprise
Advanced Communities
Salesforce-native knowledge and case management app for Experience Cloud, enabling advanced knowledge base organization and case deflection.
- ACCELQ Manual
ACCELQ
The all new next-generation manual testing tool with test tracking, traceability & integrations. Only platform with Manual & Automation testing under the same hood.
- ACCELQ Unified
ACCELQ
One for All - Web, API, Mobile & Manual. Next-gen Agile Quality Management platform to help you achieve Continuous Delivery
- Accops Digital Workspace
Accops
Accops Digital Workspace provides a comprehensive, zero-trust-based end-user computing solution, enabling secure and instant access to business applications from anywhere, on any device, and on any network.
- Accops HyLite
Accops
Accops HyLite allows users to access corporate virtual desktops and applications, from anywhere, using any device simply through a modern & compatible web browser.