Vendor
VIER
Company Website
- New arrivalVIER Speech Impact
VIER Speech Impact uses AI-powered speech analysis to decode psychological information in spoken language, providing objective insights for communication optimization and performance improvement.
- New arrivalVIER Voice of the Customer
VIER Voice of the Customer is an automated, cloud-based solution for conducting customer surveys via voice or email, enabling businesses to measure satisfaction and gather real-time feedback.
- New arrivalVIER Cognitive Voice Gateway
VIER Cognitive Voice Gateway transforms text-based bots into voice-enabled conversational AI systems, automating customer service interactions through telephony and advanced speech technologies.
- New arrivalVIER AI Gateway
VIER AI Gateway is a middleware solution that provides businesses with secure, legally compliant, and cost-controlled access to various generative AI models, ensuring data privacy and regulatory adherence.
- New arrivalVIER enrich
VIER enrich provides secure, high-capacity virtual meeting solutions for businesses, enabling easy conference calls and web presentations with robust features.
- New arrivalVIER engage
VIER engage is a cloud-based contact center software offering a complete solution for inbound and outbound telephony and text-based communication, ensuring seamless customer service.
- New arrivalVIER Semantic Intelligence
VIER Semantic Intelligence automates customer communication, using semantic AI to understand content, analyze sentiment, and categorize issues.
- New arrivalVIER Smart Dialog
VIER Smart Dialog is an AI-powered voicebot that automates telephone customer service, providing 24/7 support with generative AI and reducing workload.
- New arrivalVIER Interaction Analytics
VIER Interaction Analytics uses AI to analyze customer conversations, optimizing service and sales, providing insights, and boosting contact center efficiency.
- New arrivalVIER Copilot
VIER Copilot is an AI-powered solution designed to enhance efficiency in customer service by automating the processing of customer inquiries and supporting contact center employees with real-time intelligence.