Pulseway, a Kaseya company, headquartered in Dublin, Ireland, develops a mobile-first IT management platform that enables IT professionals to monitor and manage systems remotely. The software is designed to improve responsiveness and productivity by automating workflows and providing remote control capabilities.
Vendor
Pulseway, a Kaseya company
Company Website
- Backup
Pulseway Backup Software offers a unified, cloud-based solution for backing up endpoints, servers, VMs, and SaaS data. It includes ransomware protection, disaster recovery, and centralized management, ensuring business continuity and data security without the need for local hardware.
- StorageCraft ShadowProtect
Pulseway’s StorageCraft integration allows administrators to monitor and manage backup jobs remotely, view backup history, execute full or incremental backups, and receive real-time notifications on job success or failure—all from a mobile device.
- Hyper-V Monitoring and Management
Pulseway’s Hyper-V feature enables real-time monitoring and control of virtual machines from any mobile device. It supports replication health checks, live screen views, and remote commands like shutdown or failover, helping IT teams manage virtual infrastructure efficiently and proactively.
- Server Management and Monitoring
Pulseway offers real-time server monitoring and management, enabling IT teams to maintain uptime and performance across Active Directory, SQL Server, VMware, and more—from anywhere.
- IT Automation
Pulseway IT Automation enables technicians to create intelligent, multi-level workflows that automatically resolve issues, deploy patches, and execute scripts. With drag-and-drop simplicity and mobile access, it reduces manual tasks, enhances efficiency, and ensures consistent IT operations across all environments
- Mobile Device Management (MDM)
Pulseway Mobile Device Management (MDM) enables IT teams to remotely manage and secure iOS devices through an intuitive interface. It supports automated enrollment, real-time monitoring, app control, and policy enforcement, helping organizations maintain compliance, protect data, and streamline mobile operations from anywhere.
- Remote Access
Pulseway Remote Access Software enables secure, real-time control of Windows and macOS devices from any location, including mobile. It supports file transfers, session recording, and multi-screen viewing, allowing IT teams to troubleshoot efficiently without disrupting users, ensuring fast response and minimal downtime.
- Ransomware Protection
Pulseway Ransomware Protection monitors Windows devices for suspicious file behavior, detects threats in real time, and automatically terminates malicious processes. It isolates affected systems, blocks phishing emails, and includes security awareness training to reduce human error—ensuring proactive defense and business continuity.
- Antivirus Management
Pulseway’s Antivirus Management integrates with leading solutions like Webroot, Bitdefender, and Datto EDR to deliver layered endpoint protection. It enables centralized control, real-time threat detection, and automated remediation, helping IT teams secure systems efficiently while reducing risk from ransomware, fileless malware, and other advanced threats.
- Client Portal
Pulseway’s Client Portal empowers end users with self-service support through interactive troubleshooters and built-in chat. It reduces ticket volume, accelerates issue resolution, and frees IT teams to focus on strategic tasks—delivering faster, more efficient support and improving user satisfaction.
- Patch Management
Pulseway Patch Management automates the deployment of OS and third-party application updates across Windows, macOS, and Linux systems. It simplifies vulnerability remediation, ensures compliance, and provides full visibility through intuitive dashboards and reports—helping IT teams stay secure and efficient with minimal manual effort.
- VMWare vSphere Monitoring
Pulseway’s VMware feature provides real-time monitoring and control of vSphere environments, allowing administrators to manage virtual machines, view live console feeds, and respond to alerts remotely, ensuring optimal performance and uptime from any device.
- Active Directory Monitoring
Pulseway’s Active Directory feature enables seamless mobile management of domain services, allowing administrators to monitor users, reset passwords, manage groups, and receive real-time alerts—without infrastructure changes or console access. It simplifies user administration and enhances security responsiveness from anywhere.
- Remote Monitoring and Management (RMM)
Pulseway’s Remote Monitoring and Management (RMM) software empowers IT teams to monitor, manage, and troubleshoot devices remotely. With automation, real-time alerts, and remote access, it streamlines IT operations, enhances security, and boosts productivity—all through an intuitive interface accessible even via mobile.
- Business Management Software (PSA)
Pulseway Business Management Software (PSA) is an AI-powered platform that streamlines IT service delivery for MSPs and IT departments. It integrates ticketing, CRM, quoting, billing, and project management into one solution, enhancing efficiency, reducing costs, and enabling real-time control across operations.
- IT Management Software Reporting
Pulseway’s IT Management Software Reporting transforms system data into actionable insights using customizable templates. It reduces reporting time by 30%, supports mobile access, and enables real-time visibility into performance, compliance, and service delivery—helping IT teams improve outcomes and demonstrate value effectively.
- System Center Operations Manager (SCOM)
Pulseway’s SCOM integration provides a mobile dashboard for Microsoft System Center Operations Manager, enabling real-time alert monitoring, task execution, and maintenance scheduling from any device without altering existing infrastructure. It enhances responsiveness and control for IT teams on the go.
- Network Monitoring
Pulseway Network Monitoring Software provides centralized visibility and control over your network infrastructure. It features automatic device discovery, SNMP monitoring, and an intuitive topology map, enabling efficient troubleshooting, real-time alerting, and automation to proactively manage and secure complex network environments
- Mobile App
Pulseway Mobile App gives IT professionals full control over their infrastructure from anywhere. It enables remote access, patching, scripting, and real-time monitoring directly from a smartphone, allowing fast response to issues, efficient service delivery, and reduced downtime—even when away from the desk.
- Network Operations Center (NOC)
Pulseway NOC Services provide 24/7 monitoring and management of IT infrastructure by certified experts. Designed to scale operations without increasing internal headcount, the service includes alert escalation, patching, automation, and reporting—ensuring consistent performance, reduced downtime, and improved service delivery for both servers and workstations.