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Pulseway IT Automation enables technicians to create intelligent, multi-level workflows that automatically resolve issues, deploy patches, and execute scripts. With drag-and-drop simplicity and mobile access, it reduces manual tasks, enhances efficiency, and ensures consistent IT operations across all environments

Vendor

Vendor

Pulseway, a Kaseya company

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Product details

IT Automation

Pulseway IT Automation is a powerful, user-friendly automation engine designed to streamline IT operations by eliminating repetitive tasks and enabling intelligent, condition-based workflows. Integrated into the Pulseway RMM platform, it empowers IT teams to proactively manage systems, resolve issues automatically, and maintain operational efficiency from anywhere—even via mobile.

Features

  • Drag-and-Drop Workflow Builder: Create multi-level, condition-based automation workflows with an intuitive interface.
  • Auto-Remediation: Automatically resolve common IT issues triggered by alerts or system events.
  • Patch Automation: Schedule and automate patching for operating systems and third-party applications.
  • Script Execution: Run PowerShell, Batch, VBScript, and Bash scripts across devices, with over 30 pre-built scripts available.
  • Managed Files: Securely store and distribute files like installers or drivers to endpoints.
  • Mobile Automation: Trigger workflows and scripts directly from the Pulseway mobile app.
  • Workflow Templates: Use ready-made templates for common tasks like printer remediation, service restarts, or application deployment.

Capabilities

  • Automate complex IT processes across Windows, macOS, and Linux environments.
  • Trigger actions based on system alerts, schedules, or manual input.
  • Centrally manage and monitor automation performance and outcomes.
  • Securely distribute and execute files and scripts across distributed networks.
  • Integrate seamlessly with other Pulseway modules like patch management, backup, and monitoring.

Benefits

  • Increased Efficiency: Reduce manual workload and human error with intelligent automation.
  • Faster Response Times: Resolve issues instantly without technician intervention.
  • Scalability: Easily manage growing IT environments with consistent, repeatable processes.
  • Improved Uptime: Proactively address issues before they impact users or systems.
  • Flexibility: Customize workflows to fit any IT environment or business need.