Formed in 2000, MAF InfoCom™ is a leading innovative technology provider with over 24 years’ experience experience delivering solutions for Unified Communications and Collaboration including Monitoring, Analytics, Reporting, Recording, Headset & License Management and DID Management. We serve tens of thousands customers around the globe, in a large variety of branches. We have installations in over 50 countries ranging from SME’s to multi-national global enterprises. In Europe MAF InfoCom™ is the largest pr...
Vendor
MAF InfoCom
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- MAF DMS
Manage headset inventory, firmware, and call quality across UC platforms with real-time dashboards and reporting.
- MAF ICIMS
MAF ICIMS™ provides insight in all aspects of Unified Communications: Voice, Video, Instant Messaging, Conference Calls, File transfers and Shared applications.
- MAF ICIMS CC
MAF ICIMS™ delivers live call wallboards, charts, reports and alarms on response groups, call queues and agent presence status in real-time.
- MAF NMS
Automated DID/DDI number management for UC platforms—eliminate spreadsheets, reduce risks, and boost efficiency.
- MAF QMS
MAF QMS™ a management tool to easily make changes to Microsoft Teams Call Queues and Auto Attendants without having to log in to the Microsoft Teams Admin center.
- MAF UCR
MAF UCR™ allows you to record calls from Microsoft Teams to your own Azure enviroment for playback and management. It is typically used for dispute resolution, training and to meet compliance requirements.