Manage headset inventory, firmware, and call quality across UC platforms with real-time dashboards and reporting.

Automated DID/DDI number management for UC platforms—eliminate spreadsheets, reduce risks, and boost efficiency.

MAF ICIMS™ delivers live call wallboards, charts, reports and alarms on response groups, call queues and agent presence status in real-time.

MAF ICIMS™ provides insight in all aspects of Unified Communications: Voice, Video, Instant Messaging, Conference Calls, File transfers and Shared applications.

MAF UCR™ allows you to record calls from Microsoft Teams to your own Azure enviroment for playback and management. It is typically used for dispute resolution, training and to meet compliance requirements.

MAF QMS™ a management tool to easily make changes to Microsoft Teams Call Queues and Auto Attendants without having to log in to the Microsoft Teams Admin center.