LivecomLivecom is a global market leader in Interactive Voice Response (IVR) technology. Although IVR has lost in importance over time, our IVR platform remains active and is 24/7 utilized by numerous telecom companies worldwide for automated call routing. Building on the success of our stable IVR software solutions, we have developed additional telecom software solutions to automate communications and enhance interactivity for Mobile Network Operators (MNOs) and Mobile Virtual Network Enablers (MVNEs), such as Voicemail and Missed Call Alert.
Vendor
Livecom
Company Website
Interactive Voice Response (IVR)Fully SIP based, including a graphical flowbuilder for easy & fast creation of dialogues.
Missed Call AlertTelecom solution which increases call completion, revenue, and customer satisfaction.
Omni-Channel Contact CenterTelephony, e-mail, Chat, web self-service, WhatsApp, Facebook Messenger, SMS, FAQs.
VoicemailTelecom Voicemail solution for Mobile & Fixed Telecom operators, MVNE, MVNO, Internet Service Providers, vPBX. Including Visual Voicemail for iPhone and Android.