
Missed Call AlertLivecom
Telecom solution which increases call completion, revenue, and customer satisfaction.
Vendor
Livecom
Company Website
Product details
Telecom Operators will increase call completion, revenue with Missed Call Alert
With fewer and fewer people using Voicemail, Telecom operators are beginning to realize that call completion rates are not what they used to be, impacting related revenue. For this reason, Livecom offers a Missed Call Alert (MCA) solution for detecting and handling the slam down of these calls.
Features
- Real-Time Alerts: Get instant notifications for every missed call to act quickly.
- Multi-Channel Notifications: Receive alerts via SMS, email, or app notifications.
- Call Logging: Automatically logs missed calls with caller details for easy tracking.
- Follow-Up Tools: Built-in tools to call back or message customers directly.
- CRM Integration: Syncs with your CRM to update customer records and track interactions.