GroupLinkGroupLink Corporation provides industry-leading solutions for helpdesk, workflow process, incident tracking, and customer relationship management (CRM). Their products are designed for various environments, including government, education, and commercial organizations, helping to enhance business process intelligence and profitability while reducing total cost of ownership.
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GroupLink
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ContactWise CRMContactWise CRM enhances organizational productivity by integrating seamlessly with existing IT infrastructure. It offers robust security, mobile access, and immediate ROI, ensuring efficient customer relationship management.
Everything HelpDeskEverything HelpDesk simplifies incident requests, boosts productivity, and improves communication. It offers features like auto-ticket routing, workflow automation, and asset management, ensuring efficient issue tracking and resolution for various departments.
ExplorerExplorer, powered by UVexplorer, discovers all network devices, including printers, servers, and switches. It provides detailed analysis and inventory details for every IP device, ensuring efficient network management and visibility into IT infrastructure.
GroupLink ITSMGroupLink ITSM is an ITIL-based suite that includes help desk, change management, asset management, and self-service portal. It enhances IT operations by automating workflows, monitoring network devices, and providing comprehensive service management solutions.
GroupLinkMDMGroupLinkMDM, powered by Notify Technology, offers comprehensive mobile device management. It ensures secure access, monitors usage, segregates data, and protects against device loss or misuse, providing scalable solutions for business growth.
PowerSharePowerShare enhances IT task delegation with high security, reducing costs and boosting revenue. It allows help desk personnel to participate in IT tasks, captures intellectual property, and catalogs scripts for easy search and use.
SafestSchoolsGroupLink for SafestSchools enhances school safety by enabling quick incident reporting, collaboration, and intervention. It supports administrators, teachers, and community members in creating a positive, secure environment for students.
Workflow Process & Incident TrackingGroupLink's Incident Resolution Tracking simplifies incident requests, boosts productivity, and improves communication. It offers features like auto-ticket routing, workflow automation, and asset management, ensuring efficient issue tracking and resolution for various departments.