CognigyCognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.
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Cognigy
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- Agent Copilot
Cognigy's Agent Copilot equips service agents with essential tools and knowledge at their fingertips to swiftly and confidently manage customer queries across channels.
- AI Agent Manager
The most powerful AI Agent creation and orchestration engine for world-class conversational experiences
Cognigy InsightsOmnichannel conversation analytics suite for enterprise contact centers
Cognigy Live AgentAI-powered, omnichannel agent workspace for exceptional live support
Cognigy NLUCutting-edge Natural Language Understanding for human-like, memorable service experiences
Cognigy Voice GatewayUnlock Hyper-Realistic, Lifelike Voice Interactions at Scale
Cognigy xAppsEmbrace the channels customers love and fast-track resolutions with multimodal service experiences
Cognigy.AIWith Cognigy.AI, seamlessly onboard and orchestrate an autonomous, goal-driven AI Workforce that redefines customer service efficiency and personalization
- Generative AI
Unlock the next frontier of customer service with Large Language Models (LLM)
- Knowledge AI
Reimagine customer and agent experiences with LLM-powered Q&A and enterprise search