Accounting Electronic Communications is a solution designed to streamline and modernize the process of sending financial documents. This system allows businesses to electronically send A/R statements, cash receipts, EFT remittance, and direct deposit advices via email. It eliminates the need for traditional paper-based methods, reducing costs associated with printing and mailing. The solution provides an audit trail of all sent communications, including recipient information and timing. Additionally, it offers the capability to embed payment links within the electronic documents, facilitating faster remittance. This approach not only saves time and resources but also accelerates cash flow by reducing waiting times for incoming payments. Accounting Electronic Communications is particularly beneficial for businesses looking to improve their financial communication efficiency and reduce the lag time in receiving payments.

AddOnAuto is an innovative accessory solution designed to simplify and streamline the process of selling vehicle accessories in automotive dealerships. This digital tool enhances the customer experience by providing an interactive presentation that allows buyers to visualize accessories on their exact vehicle model. It integrates seamlessly with dealership operations, automating pricing, ordering, and fulfillment processes. AddOnAuto not only improves the efficiency of accessory sales but also significantly increases profit margins. The system includes a user-friendly configurator for customers, a comprehensive dashboard for monitoring sales performance, and automated notifications for parts and service departments. By addressing common pain points in accessory sales, such as time-consuming inquiries and delayed installations, AddOnAuto transforms a traditionally cumbersome process into a smooth, profitable operation that can dramatically boost accessory sales volume.

Advanced Service is a comprehensive solution designed to enhance service operations in automotive dealerships. It addresses common challenges faced by technicians and advisors, such as increasing one-line repair orders and difficulties in selling additional services. The software provides customer-facing tools, streamlined processes for managing upsells, and performance-improving reporting features. It creates a closed loop for technician recommendations and advisor activity, facilitating effective communication through real-time notifications and updated vehicle statuses. Advanced Service enables technicians to perform inspections with customers, obtain necessary signatures, and document existing damage. The system enforces procedural completion of processes, ensuring efficiency and thoroughness. Additionally, it offers mobile functionality, allowing customers to approve recommended work directly from their devices, thus meeting them wherever they are and improving overall service delivery and sales.

AutoVision is an advanced inventory management and appraisal platform designed to revolutionize the used vehicle department's efficiency and profitability. This innovative software utilizes the most up-to-date and accurate data to streamline the process of acquiring, appraising, and pricing used vehicles. By providing a central hub for sourcing both new and used car inventory, precise comp sets, and real-time market data, AutoVision empowers dealerships to make informed decisions quickly and accurately. The platform's integration with Reynolds and Reynolds enhances data sharing and process management, leading to improved operational efficiency and customer service. AutoVision is tailored to amplify each dealership's unique used vehicle strategy, combining the dealer's expertise with precise data to optimize inventory turnover and increase profits.

ChatSmart is a comprehensive customer interaction platform designed for automotive dealerships. It enables real-time communication with customers across multiple channels, including chat, text, and Messenger. The system utilizes AI-driven LivePlays to greet customers proactively and personally, while award-winning chat specialists vet and distribute leads. This approach eliminates the need for reactive responses and ensures dealerships focus on high-quality leads. ChatSmart provides a centralized management interface for all conversations, offering full visibility of customer and live deal information. Dealerships can monitor interactions and intervene at crucial moments to guide customers towards in-store visits or deal closures. The platform has demonstrated significant improvements in lead quality and vehicle sales for users, with one dealership reporting a 4x increase in vehicle sales from their website after implementing ChatSmart.

Compliance Services from Proton Dealership IT is a specialized solution designed to help automotive dealerships meet cybersecurity compliance regulations, particularly the FTC Safeguards Rule. This service provides dealerships with expert assistance in implementing proper security measures to protect consumer data, which is crucial given the increasing cyber threats targeting dealerships. The service offers detailed templates and reports to guide dealerships in meeting compliance requirements and identifying security gaps. By leveraging automotive and cybersecurity expertise, Compliance Services enables dealerships to focus on their core business of selling and servicing vehicles while ensuring they have the necessary documentation and programs in place to demonstrate compliance with strengthened regulations.

ConsumerReach Plus is an automated email communication solution designed to streamline customer interactions in the automotive service industry. It integrates with ERA-IGNITE to extract relevant information and generate professional, customized emails about service visits. This tool eliminates manual data entry, reduces errors, and ensures consistent communication with customers. ConsumerReach Plus offers both automatic and ad-hoc email sending capabilities, presenting information in a mobile-friendly format. By automating this process, it saves employee time, minimizes the risk of sending incorrect information, and ensures that customers receive timely updates about their service appointments. The system is customizable, allowing businesses to align the messaging and branding with their preferences. Overall, ConsumerReach Plus enhances efficiency in customer communication, potentially improving customer satisfaction and service department productivity.

Cybersecurity by Reynolds and Reynolds is a comprehensive solution designed specifically for automotive dealerships. It offers protection against cyber threats, focusing on securing email communications and all network endpoints. The service recognizes the unique challenges faced by dealerships, where constant email exchanges occur across various departments, making them vulnerable to cyber attacks. By providing a holistic approach to security, this solution allows dealership owners and managers to concentrate on their core business operations while experts with both automotive and cybersecurity experience safeguard their digital assets. The service aims to protect dealerships from external threats, ensuring the safety of sensitive information exchanged via email, including sales communications, invoices, payment notifications, and updates from parts and service departments.

DEALsign is an online retailing solution by Reynolds and Reynolds that streamlines the process of electronic contracting (eContracting) for automotive deals. It enables dealerships to send contracts directly from Finance and Insurance (F&I) to customers for remote signing, ensuring all signatures are captured and stored as part of a compliant, fundable electronic contract. The platform reduces delays in contract processing by eliminating the need for physical paperwork and provides a comprehensive audit trail. Once the signing process is complete, customers receive their finalized documents via email, and the dealership's business office gains access to the Electronic Deal Jacket for efficient processing.

Desking is a streamlined platform designed to enhance the car sales process by providing accurate and efficient deal structuring. It allows salespeople to quickly generate multiple payment options that satisfy both profit goals and customer requirements, building trust and simplifying negotiations. The solution integrates seamlessly with online retailing experiences, ensuring consistency between online and in-store deals. It also incorporates accessory sales through AddOnAuto, an interactive shopping experience built into ERA-IGNITE. This feature enables accurate payments and seamless integration with F&I and fixed operations departments. Desking saves time, increases sales opportunities, and improves customer satisfaction by presenting various scenarios quickly. It addresses common frustrations in the car sales process, such as discrepancies between online and in-store pricing, and helps dealerships focus on selling rather than damage control.