Podium offers AI-powered tools designed to enhance customer engagement, lead generation, and sales conversion. It consolidates communication channels—calls, texts, reviews, and web chats—into a single inbox for efficient response. Podium's AI helps businesses capture, respond to, and convert leads 24/7, driving higher sales and repeat business. It's customizable to fit industry needs and integrates with over 200 tools, making it a scalable solution for various sectors, including automotive, healthcare, and home services.
Vendor
Podium
Company Website
- Surveys
Get customer feedback at the drop of a text. Learn about your customers’ experience via private one-on-one text message surveys at any point during the customer journey.
- Podium Mobile App
Take your entire business on-the-go. Text and call customers, take payments, send reviews, and much more—all with the power of the Podium Mobile App for Apple and Android smart phones.
- AI Employee
Podium's AI Employee: 24/7 sales, scheduling, and marketing tailored to your business."
- Payment
Get paid faster and save time with Podium Payments. Podium's payment options help small businesses gather more reviews, generate higher quality leads, and centralize customer data to better market and communicate with customers.
- Automations
Put your business on auto-pilot to drive more sales. Convert leads faster, with automations, to save time on routine tasks. Use our conversational AI Employee to seamlessly keep the conversation going.
- Text Marketing
Create personalized AI marketing texts that drive sales. Increase sales with personalized, AI-powered marketing texts, that have a 98% open rate. Use AI Employee to respond to customers instantly, turning every message into a sale.
- Third-Party Websites
Reply faster than your competition. Consolidate all your lead channels, and reply instantly with AI Employee to generate 5x more leads.
- Website Chat
Make your website textable. Generate up to 11x more leads—respond instantly and continue conversations over text with our AI Employee.
- Inbox
AI-powered communications in one place. View and respond to all customer interactions—chats, texts, calls, and social messages—in one AI-powered inbox with instant replies.
- Website Contact Forms
Rapidly reply to website leads with a text. Connect your website’s contact form to Podium for faster lead conversion over text. Instantly respond to leads with AI Employee, while still sounding like the human you are.
- Messaging Platform
Text your customers and respond instantly. Consolidate all customer text messages into a single inbox. Use our conversational AI Employee to handle customer responses, day and night, while still sounding like the human you are.
- Phones Calling
Turn calls into revenue. Podium Phones, a VoIP phone system built for small businesses. Manage calls, texts, and messages in one inbox, empowering you with information from every touchpoint in the customer’s journey.
- Contact Profiles
A CRM built for small businesses. Easily manage customer data, reviews, payments, and feedback all in the same place. AI-powered to update contact details automatically, to save you time.
- Reviews
Get more reviews in less time. Double your reviews on Google with Podium Reviews—an easier and faster way to build trust and credibility to grow your business with our AI-powered platform.
- Channels
Connect with customers wherever they are. Connect on all channels—Facebook, Google, Instagram.etc.—with messages routed to one inbox. Use AI Employee to respond instantly, keeping conversations in their original channel.