
Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.
Vendor
Luware
Company Website
- Luware Nimbus
Luware Nimbus extends Microsoft Teams with the contact center and intelligent task routing functionality you need to effectively manage customer inquiries.
- Luware Recording
With Luware’s comprehensive and fully managed cloud recording solution, you can rest assured that your conversations across all platforms – from Microsoft Teams to Trader Voice – are securely recorded to meet regulatory requirements.