Reliable and Robust Cloud Compliance Recording, Archive, and Analytics

Securely record and analyze all your conversations across multiple platforms—from Microsoft Teams to Trader Voice—to meet regulatory requirements and gain valuable business intelligence with Luware’s comprehensive and fully managed cloud recording solution that’s tailored to your needs.

AI-powered compliance monitoring as a service

Seamlessly capture, archive, and analyze communication data in one powerful, unified platform.  

• Certified integrations with multiple modalities  
• Speech Analytics powered by Intelligent Voice  
• Remain in control of your data 

How you benefit from Luware Recording

Comprehensive compliance Capture & Archive

Ensure seamless compliance with regulations such as MiFID II, FINMA, Dodd-Frank, the German Securities Trading Act (WpHG), the Austrian Banking Act (BWG), and the Market Abuse Regulation (MAR) while simultaneously addressing critical obligations under DORA, GDPR, and FADP.

Simplify IT budgets without hidden AI costs

Luware Recording is a fully managed service licensed on a per user basis, with Speech Analytics using Luware's own infrastructure. This ensures predictable costs without unexpected cloud-related charges.

Increase flexibility

Luware Recording is designed to adapt to your specific requirements, ensuring efficient compliance as you scale. Even if you switch communication platforms, there is no need to change your capture provider.

Eliminate operational overheads

Managing legacy capture and archive systems often demands significant resources and a dedicated team. With decades of expertise in operating compliance recording environments, Luware Recording streamlines this process, allowing you to focus on your core business priorities.

Tailored solutions for evolving compliance demands

With Luware Recording, multiple communication platforms can be seamlessly integrated into a single, unified interface. Choose a data storage location that aligns with your business needs, and leverage our APIs to unlock valuable insights through our advanced Speech Analytics platform.  The operational model can be selected to align with your organization’s specific needs: 

• Multi-tenant: Achieve economies of scale and easy onboarding using our shared platform with logical segregation.
• Private tenant: Select your deployment region and achieve absolute data segregation, while enjoying operational cost reductions from a fully managed service.

Safeguard your data with stringent security

Your security is our priority. Our information security policies are rigorously reviewed and updated to protect your access, data, and business continuity.

Security

Security measures are our top priority. That’s why we are ISO 9001 and ISO 27001 certified and SOC 2 Type II attested.

Authentication

Multi-factor authentication powered by Azure Entra ID utilizing industry standard authentication flows ensures the highest level of security.

Reliability

Luware Recording maintains an impressive 99.99% uptime and employs rigorous measures to ensure uninterrupted business continuity.

From full-time challenge to fully managed service

Experience hassle-free compliance recording with Luware’s fully managed cloud-based service and gain peace of mind knowing that your recordings are in safe hands.

No high upfront costs

Luware Recording is offered on a subscription basis, which means there are no costly investments.

Up-to-date software

We make sure the software is always up-to-date, so you don’t have to worry about maintenance.

Fast remote configurations

Our world-class compliance recording engineers can help you set up your systems to meet your unique needs.