Freshcaller is a cloud-based contact center solution that enables businesses to manage inbound and outbound calls efficiently, offering features like IVR, call routing, and virtual phone numbers across multiple countries.

Freshchat is a modern messaging software that enables businesses to engage with customers across multiple channels, including web, mobile, and social media, providing real-time support and personalized experiences.

Freshdesk is a cloud-based helpdesk software that streamlines customer support by integrating multiple communication channels into a unified platform, enhancing agent productivity and customer satisfaction.

Freshdesk Omni is an AI-powered, omnichannel customer service platform that unifies customer engagement across multiple channels into a single, easy-to-use interface, enhancing agent productivity and delivering consistent, personalized support experiences.

Freshmarketer is an AI-powered marketing automation platform that enables businesses to generate sales-ready leads, amplify multichannel engagement, and drive business impact through personalized campaigns and advanced automation.

Freshsales is an AI-powered customer relationship management (CRM) solution that streamlines sales processes by integrating lead generation, engagement, and deal management into a unified platform, enhancing productivity and accelerating revenue growth.

Freshsales Suite is an all-in-one customer relationship management (CRM) and marketing automation platform that unifies sales and marketing teams to deliver personalized customer experiences, streamline engagement across channels, and accelerate revenue growth.

Freshservice is an AI-powered IT service management (ITSM) solution that streamlines IT operations by integrating incident management, asset management, and automation into a unified platform, enhancing efficiency and user experience.

Freshservice for Business Teams is an enterprise service management (ESM) solution that extends IT service management capabilities to various business departments, enabling streamlined service delivery and enhanced employee experiences across the organization.