EckohAt Eckoh, we are dedicated to making the world secure, ensuring that everyone can trust brands and engage without risk. We help major global brands stay ahead of increasing security risks, emerging payment methods, and evolving regulations in contact centers.
- CallGuard
The most effective, cost-efficient product for securing phone payments - reducing fraud risk, protecting your customer's data and ensuring PCI DSS compliance.
- ChatGuard
Let customers pay the easiest way – inside any chat application as they talk with your agent. No links, just instant and secure payments.
- Conversational AI Agent
Offer always-on, secure self-service and payment solutions with Eckoh’s Conversational AI Agent.
- DataGuard
Protect your customers by preventing their personal data from being seen, heard or stored by customer facing teams, systems or processes.
- Payment IVR
Increase conversions 24x7 with secure IVR payments. Enable customers to make payments over the phone whenever they want, using self-service automation.
- Secure Call Recording
Capture customer conversations, transcribe them on-demand and then use AI-powered, sentiment heatmaps to deliver business insights.
- Secure Digital Payments
Combine your customers’ preferred contact channel with their favorite payment method. Process secure payments in seconds while the agent stays connected to the customer.