Chattermill is a customer experience intelligence platform that unifies and analyzes customer feedback from various channels using artificial intelligence.By processing unstructured data from sources like surveys, support tickets, and social media, Chattermill provides actionable insights to help businesses understand customer sentiment, identify pain points, and enhance overall customer satisfaction.The platform is utilized by companies across industries such as retail, finance, travel, and subscription services to drive customer-centric decision-making.
Vendor
Chattermill
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- Customer Feedback Analytics
AI-powered customer feedback analytics platform that unifies and analyzes unstructured text from various feedback channels.
- Experience Analytics
AI-powered product experience analytics software that analyzes user feedback to help product and engineering teams prioritize features and drive impact.
- Social CX Analytics
Social CX Analytics provides a comprehensive view of customer feedback across social media, helping users uncover insights and monitor trends.
- Speech Analytics
AI-powered speech analytics software that transforms customer conversations into actionable insights for better CX and product decisions.