UserTesting, a human insight platform, helps companies understand their customers' needs and improve digital experiences. It enables teams to gather real-time feedback from target audiences on websites, apps, and other customer touchpoints. UserTesting’s tools include live interviews, recorded tests, and AI-driven analysis, which help uncover insights and optimize products based on user behavior. The platform serves various sectors, including retail, technology, and finance, assisting in improving user satisfaction, conversion rates, and overall user experience quality.