TidioTidio is a privately held, venture-backed technology company founded in 2013 in Szczecin, Poland, by Tytus Gołas and Marcin Wiktor. It specializes in AI-driven customer service software—offering live chat, chatbots (Flows), a help desk, and an AI agent named Lyro—designed to streamline communication, ticket management, and lead generation for businesses. The company operates globally, with headquarters in San Francisco and additional offices in Szczecin and Warsaw, and employs around 160–180 people. As of May 2022, it has raised approximately $25–26.8 million in Series B funding from firms ...
- Lyro AI Agent
Resolve more customer questions with helpful AI that learns from your data, speaks like your best agents and really cares. So every customer can get the help they need.
- Tidio
Scale customer service without sacrificing customer trust or authenticity. Whether you want to improve support quality or automate up to 67% of conversations Tidio keeps support fast, reliable, and human.
- Tidio Flows
Turn visits into growth with Flows. Automate no-code journeys that trigger at the right moments and guide customers with relevance and care.
- Tidio Help Desk
Faster resolutions. Higher satisfaction. Manage every channel from one place with Tidio Help Desk, where AI and people work seamlessly together.
- Tidio Live Chat
Build lasting customer relationships that convert. Use intuitive live chat to manage all customer interactions faster than before.