SpryPoint builds cloud-based enterprise software for electric, water, gas, and telecom utilities. It gives utilities the tools they need to provide top-tier customer service while improving operational efficiency and enabling a world of cutting-edge capabilities. It makes the world a better place for utility operators and customers all over North America.
Vendor
SpryPoint
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- SpryBackflow
SpryBackflow is the platform for your teams, customers, and testers to verify equipment, manage testing, and track regulatory compliance all in one place.
- SpryCIS
SpryCIS is the core of your meter-to-cash lifecycle that unifies customer service and operations to drive productivity in today’s evolving utility.
- SpryEngage
SpryEngage is your all-in-one omnichannel customer portal that empowers customers with real-time insights, personalized data, and proactive alerts to manage utility relationships on their terms.
- SpryIDM
SpryIDM seamlessly integrates with AMI head-end systems to deliver on the changing landscape of customer expectations surrounding usage alerts, consumption anomalies, potential leaks, and continuous flow events. Integrated with SpryCIS and SpryEngage, SpryIDM provides a comprehensive, scalable, interval data management as a service solution to enhance data consumption and analysis while delivering actionable insights.
- SpryMobile MFS
SpryMobile seamlessly connects your back office with field operations to manage tasks, deploy resources, and collaborate efficiently for superior customer service.
- SpryMobile WAMs
SpryMobile is a work order and asset management solution that manages distribution and vertical assets while maximizing technician schedules and productivity.
- SpryPoint Platform
The SpryPoint Platform combines decades of domain expertise, hundreds of successful CIS transformations, and process-focused design principles to architect a new generation of customer service, engagement, and operational software that empowers utilities to expect more.
- SpryWallet
SpryWallet is your payment processing solution, integrated directly with SpryCIS and SpryEngage, increasing interoperability with your core systems and reducing the complexity of managing additional vendors.