Agent AI uses generative AI models to automate workflows, offer real-time advice, compose interaction summaries, provide dynamic playbooks for agent guidance, and offer live coaching to improve customer satisfaction and increase revenue.

BankAssist by Kore.ai is an intelligent virtual assistant designed specifically for the banking sector. It leverages conversational AI to provide a personalized, data-driven banking experience across various voice and text channels.

GALE AI Agents is a complete, no-code flow engineering suite enabling makers to create agentic applications. Builders can scale from simple pipelines to prompt chaining to agents, all by building AI agents.

Optimize AI Agent and model performance with GALE’s Analytics. Track key metrics like token consumption, latency, and response times to ensure smooth operations. Pinpoint agent performance bottlenecks with detailed reports, and gain insights across multiple agents for greater scalability. GALE’s real-time analytics provide the visibility you need to boost AI performance.

Customize and scale any size language model – commercial, open-source, or your own model – with GALE’s Model Hub. Deploy models into a private cloud instance quickly, secure them with API access control, and manage costs for efficient, scalable AI projects.

Optimize your AI agent’s performance by experimenting with hundreds of different prompts and models using GALE’s Prompt Studio. Builders can integrate simply, test efficiently, and optimize outcomes effortlessly.

HealthAssist by Kore.ai is a conversational AI solution tailored for the healthcare industry. It provides digital-first, human-like interactions through voice and text, supporting patients, providers, members, and employees across over 40 channels.

HR Assist by Kore.ai is a conversational AI solution designed to streamline HR processes and enhance employee experiences. It automates tasks such as onboarding, offboarding, time-off requests, and benefits management.

IT Assist by Kore.ai is a next-generation virtual assistant designed to enhance IT service management. It leverages conversational AI to enable employee self-service, reducing the volume of IT tickets and accelerating ticket resolution.

Omnichannel capabilities are built directly into the platform allowing you to activate IVAs rapidly across more than 40 digital and voice channels. Choose from digital options such as web and mobile channels or voice options, including third party Interactive Voice Response (IVR) systems or Kore AI’s Voice Gateway.