Intouch InsightIntouch Insight Ltd. is a Canadian technology company that provides customer experience management (CEM) solutions to businesses across North America. Founded in 1992 and headquartered in Ottawa, Ontario, Intouch Insight specializes in helping organizations collect, analyze, and act on customer feedback and operational data to improve performance and drive customer satisfaction. The company offers a suite of tools including mystery shopping, customer surveys, operational audits, and mobile forms, all integrated into a centralized platform. This enables businesses to monitor compliance, meas...
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Intouch Insight
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- IntouchCapture®
Lead capture software for collecting customer data at events, in-store, or online with real-time reporting and integrations.
- IntouchCheck®
IntouchCheck® is a powerful digital checklist and inspection software built to streamline operations of multi-location brands. Imagine you could replace paper audits, inspections, field reports, and checklists with a tool that makes the entire process easier, faster and more cost-effective.
- IntouchCX™ Platform
IntouchCX™ Platform empowers you to take action on real-time insights to increase operational efficiency, maintain standardization and earn customers for life.
- IntouchSurvey®
IntouchSurvey® is an easy-to-use survey tool designed to help you gather customer feedback at every stage of the customer journey, enabling you to boost customer satisfaction and drive data-informed business decisions.