Engati is a customer experience and automation platform powered by conversational AI. It enables businesses to build and deploy chatbots and live chat solutions across 15+ communication channels, including WhatsApp, Messenger, Telegram, and websites. Engati serves industries such as e-commerce, logistics, education, healthcare, travel, insurance, and real estate. It is headquartered in Bengaluru, India, with additional offices in Silicon Valley, Philadelphia, and Mumbai. The company was founded in 2016 by Deepak Nachnani, Nayan Jadeja, and Imtiaz Bellary.