BroadvoiceBroadvoice is a privately held telecommunications company founded in 2003 and based in Northridge, California. It delivers cloud‑based VoIP, unified communications, SIP trunking, contact center and virtual call center solutions designed to streamline voice and video communications for businesses of all sizes.
Vendor
Broadvoice
Company Website
b-hive CommunicatorA unified communications application that brings voice, video, messaging, and collaboration tools into one platform. b-hive Communicator enables teams to stay connected from anywhere, offering seamless integration with Broadvoice’s cloud PBX and UCaaS solutions for improved productivity and flexibility.
BubbleA business SMS messaging platform that uses your b‑hive number to engage customers via outbound and inbound text messaging. Bubble enables personalized one‑on‑one conversations and mass campaigns using templates, keywords, and automated routing—ideal for marketing, reminders, and customer support.
Call CenterA cloud-based contact center solution designed to deliver exceptional customer experiences through advanced routing, omnichannel support, and real-time analytics. Broadvoice Call Center empowers businesses to manage inbound and outbound interactions efficiently while improving agent productivity and customer satisfaction.
Cloud Contact CenterA fully cloud-based contact center solution designed to deliver exceptional customer experiences through advanced routing, omnichannel engagement, and real-time analytics. Broadvoice Cloud Contact Center helps businesses scale efficiently, improve agent productivity, and maintain compliance while supporting remote and hybrid work environments.
Cloud PBXA cloud-based business phone system that unifies voice, video, messaging, and collaboration tools under one platform. Broadvoice Cloud PBX enables businesses to streamline communication, reduce costs, and support remote work with secure, scalable, and feature-rich telephony services.
CXHubA customer experience platform that unifies communication channels, analytics, and automation to deliver personalized interactions. CXHub combines AI-driven insights, omnichannel engagement, and workforce optimization tools to help businesses improve service quality, efficiency, and customer satisfaction.
SIP TrunkingA reliable and cost-effective SIP trunking solution that connects your existing PBX system to the cloud for enhanced flexibility and scalability. Broadvoice SIP Trunking enables businesses to reduce telecom costs, improve call quality, and maintain business continuity with secure, high-performance voice services.