Ticketing system with i-doit connection

The ticketing system ((OTRS)) Community Edition can be combined with i-doit to one system without any problems because of the i-doit/((OTRS)) Community Edition connector. The Connector built as i-doit add-on keeps CIs (assets/inventory) and service data synchronized between ((OTRS)) Community Edition and i-doit. i-doit is the leading system.

Features

• CMDB fully available in ((OTRS)) Community Edition
• No installation on ((OTRS)) Community Edition side required
• No update of the connector required in case of ((OTRS)) Community Edition updates
• Free choice of information to be synchronized from i-doit to ((OTRS)) Community Edition