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Web chatPipedrive

Web chat is a web browser messaging tool that helps teams connect with website visitors and customers in real time. With today’s customers expecting fast, accessible service, using a chat function on your website is invaluable for both sales and retention.

Vendor

Vendor

Pipedrive

Company Website

Company Website

Product details

Get more leads on any Pipedrive plan

Engage your website’s visitors with the quick, convenient service they expect. Use a combination of your custom Chatbot and Live Chat to turn window shoppers into qualified leads. 

Features

  • **Chatbot: **Think of your Chatbot as a tireless team member who instantly engages your website visitors 24/7. Customize how it looks, the questions it asks and how it replies. Tailor your Chatbot’s questions on different web pages, and, depending on the visitor’s answers, qualify them immediately or route them to an available sales rep if desired.
  • **Live Chat: **Have available sales reps add a human touch when needed – from anywhere. They can seamlessly pick up conversations started by a Chatbot using the Pipedrive web platform. If your team ever gets busy, your Chatbot steps in so no leads slip away.
  • **Schedule meetings: **Get more leads into sales demos with your team using Pipedrive’s Scheduler. Send calendar links in Live Chat or, if a lead qualifies, your Chatbot can help them book a meeting with a sales rep. Meetings automatically sync to your reps’ calendars.
  • **Talk to and qualify more leads: **Don’t let your website visitors slip through your fingers. Pipedrive’s Chatbot can reach out to each visitor and offer guidance around your site, while also converting them into leads. With leads flowing in, your sales team has more time to focus on turning them into customers instead of tracking them down in the first place.