Helping Banks to Transform from Transaction-centric to Customer-centric Organizations

VeriPark’s Branch Automation Solution VeriBranch provides a unified frontend, that empowers branch staff to transform themselves into universal bankers while supporting contactless customer journeys in the digital branches. VeriBranch gives banks all the tools to transform their branches into high-value sales centers. It leverages technology to empower branch staff and deliver unparalleled customer satisfaction. The solution enables bank employees and technology to work together, with the right information at their fingertips to execute transactions. VeriBranch directly connects to back-office customer systems enabling banks to streamline business processes. With this solution, banks can provide their branch staff with the necessary infrastructure and tools to make sure they are equipped with everything they need in a remote work environment. Bank tellers can execute efficient transactions, such as loan origination, account origination and transfers from a single user interface. Relationship Managers and advisors can engage customers and provide personalized financial planning services whether they work at the branch or at their remote work stations.

VeriBranch Benefits

• DECREASE Turnaround Time
• ELIMINATE Paper-based Processes
• INCREASE Cross-Sell & Upsell
• DECREASE Error & Return Rates
• IMPROVE Data Quality
• BOOST Operational Efficiency
• REDUCE LOB Applications
• ENHANCE Employee Experience

Supporting both Conventional and Digital Branch

Conventional Branch | Turning Tellers into Sellers With its Unified Front End, providing a quick and easy look-up of customer account information, VeriBranch empowers bank tellers, sellers and advisors to efficiently execute transactions such as loan origination, account origination, financial planning and transfers thereby becoming high value sales centres.   Digital Branch | Creating the Branch of the Future VeriPark’s Digital Branch Solution ensures that customer experience is at the heart of branch operations, instead of low-value transactions. The solution enables banks to provide a true omni-channel experience with the right mix between a physical branch and advanced technology. These include self-service kiosks, consolidated user interfaces through unified front-end services, video teller machines and interactive digital walls. By using value-added digital banking technology, banks can create authenticated, frictionless customer journeys and turn traditional branches to technologically fully equipped branches.