VeriLoan's fully integrated Retail Loan Servicing Solution supports all retail loan products in a single platform giving financial institutions access to digital tools that help to improve productivity and lower servicing costs.

VeriPark’s Branch Automation Solution VeriBranch provides a unified frontend, that empowers branch staff to transform themselves into universal bankers while supporting contactless customer journeys in the digital branches.

VeriLink is the Common Integration Layer providing out-of-the-box request / response schemas used by VeriPark’s implementations and by other third party front-end and internal systems for integration with the host and core banking systems.

Customer Enrollment provides a guided process for onboarding a new customer on assisted channels. It supports processes involved in carrying out background checks on the customer, capturing country-specific KYC information, and ensuring policy compliance. It also includes account origination and straight-through processing of requested services. It helps banks to deliver easy, speedy intuitive onboarding experience.

VeriLoan provides an end-to-end corporate loan origination process on a single platform and offers a flexible, process-managed approach that supports a fully customized loan origination engine helping to enhance customer experience.

The self-service module helps banks to direct customers to self-service zones for their non-value-adding, low-ticket service activities and run the branches with minimal employees.

This module enables universal bankers to act as tellers and open accounts, handle teller transactions while making informed decisions and bring out maximum profitability for the bank during any interaction with the customer.

VeriTouch is a vertical Customer Engagement (CRM) solution built o​n top of Microsoft Dynamics 365, optimized with industry best practices that enable financial institutions to place customer relationship management at the core of their digital transformation journey.

This module offers operational excellence by providing automated processes for the resolution of complaints and service requests. Once a complaint or a request is captured, it’s automatically routed to relevant back office queues for fulfilment.

VeriLoan's inclusive all-in-one servicing solution supports all corporate loan products on a single platform.

VeriPark’s Omni-Channel Branchless Banking Solutions give you a pivotal opportunity to connect with customers and build a relationship that can last for years. They help you to build a seamless, digital-first approach across channels, increase the number of service points and deliver financial services outside conventional branches.

This module enables financial institutions to manage the entire marketing campaign lifecycle starting from campaign creation to execution.

Our future-ready lending platform built on Dynamics 365 empowers financial institutions to offer various loan products in retail, SME and corporate segments across digital channels.

Cross-sell & Up-sell provides product cross-sell and up-sell recommendations based on customer segment, demographics, financials, and product holdings. It automatically suggests products than can be offered to the customer, serving as guidance and an enabler for increased revenue.

Know Your Customer provides standardized KYC capturing processes along with business rules to enforce the collection and capture of required customer information and documents. It provides automated renewal alerts enabling proactive actions and increased regulatory compliance.

By implementing Merchant Portal, banks can transform their relationship with SMEs and give them exactly what they want. Merchant Portal, built on VeriPark’s Omni-Channel delivery solution VeriChannel, is a platform specifically designed to serve the needs of micro-segments such as grocery stores, restaurants and other merchants.

Introducing our Mortgage Advisor AI Agent – an advanced AI solution tailored to support Relationship Managers (RMs), Loan Officers and Mortgage Advisors in evaluating mortgage application risks.

As a vertical solution built on top of Dynamics 365, VeriTouch enables banks - retail, corporate, SME - to serve, solve and sell in one place and put customer relationship management at the core of their digital transformation journey.

Transform your banking operations with AI Agents for Banking, powered by Microsoft Copilot technology. Leverage Generative AI and Machine Learning to create an intelligent, sustainable banking experience—delivering hyper-personalized recommendations, optimizing financial decisions, detecting fraud in real time, and ensuring seamless regulatory compliance.

Today's consumers are demanding services that go beyond basic banking needs, they expect to be rewarded for their loyalty. VeriPark's Loyalty Management Solution built on top of Dynamics 365 offers financial institutions an end-to-end loyalty management system which accelerates customer spending and retention while fostering loyalty and long-term engagement with the customers. It enables the financial institutions to maximize their customer value through personalized rewards that match with their expectations.

We see mobile as the future of finance. VeriPark’s Mobile Banking Solution provides secure and intuitive mobile banking apps to offer banking customers a unified and personalized cross-platform experience across devices for both the retail and corporate sectors.

Manage seamless, consistent and engaging customer journeys across multiple customer touch points.

To be successful, banks need to leverage digital to transform their collections and streamline their processes. Using VeriPark's feature-rich Digital Collection Solution, financial institutions can take early actions in collections, improve loan collection management and reduce the proportion of non-performing assets.

VeriLoan is a powerful end-to-end digital loan origination, servicing and collection solution built on top of Dynamics 365. It allows managing the entire customer lifecycle in one, unified CRM platform. Covering everything from pre-screening, onboarding, risk and credit review, underwriting, disbursement to collection, VeriLoan automates the entire retail, commercial and corporate loan processes from start to finish.

The Teller Module provides an automated activity management system that guides tellers’ day-to-day tasks and empowers frontline staff to say and do the right thing at the right time, to ensure a positive customer experience. By boosting customer satisfaction, the Teller Module also significantly enhances the value tellers create for the business while driving down costs.

The Advisor Module provides tools including portfolio management, retirement advice, educational planning advice and investment tools in one place allowing advisors to spend less time working in applications. When everything they need is at their fingertips, advisors can spend more time advising clients and building the relationships that grow revenue in wealth management, financial planning and advisory services.

VeriPark Customer Insights for banking extends Dynamics 365 Customer Insights for the financial services industry and empowers banks and bank employees with a holistic, 360° view of customers. It helps to better optimize resources, understand customer needs and present personalized offers.

VeriPark offers a fully integrated and automated Private Banking and Wealth Management CRM solution based on Dynamics 365. The high-touch client engagement solution allows banks to retrieve client data from multiple sources, making it easy for Relationship Managers and advisors to get a 360-degree view of their clients on a single platform.

With our Digital Offboarding module, financial institutions can configure countless offboarding scenarios and retention offers using the power of AI.

VeriPark's Single Customer View provides a consolidated, 360-degree view of the customer’s relationship with your financial organization and the history of the customer’s interactions through different channels. The unified front end enables you to serve the customer, to solve your customer’s problems, and to sell to the customer, all in one place.

As a vertical solution built on top of Dynamics 365, VeriTouch enables insurance companies to place customer relationship management at the core of their digital transformation journeys. It consolidates data from the organization's back- end systems and digital channels to provide a unified front end with standardized processes. The solution provides acquisition, development, retention and loyalty capabilities in an omni-channel architecture.

With the Seller Module, bank employees can engage a customer efficiently while helping maximize selling performance in areas such as customer onboarding. The module enables frontline teams to quickly and easily capture all relevant customer documents and send them to back-end systems for immediate processing. This way, frontline teams at a branch can spend more quality time with customers, improve the service experience and close more business faster.

Next Best Action (NBA) is focused on using sophisticated rules, analytics and algorithms to better predict customer needs and in turn offer more relevant actions and offers leading to improved wallet share and loyalty. VeriPark customers using NBA have seen up to a 10% increase in sales. It leverages Azure Machine Learning capabilities to recommend what to do next for a customer in context.

From prospect management to needs assessment and qualification through to opportunity management, this module provides standardized and configurable sales processes that are specific to each and every product and line of business. Built-in reports and dashboards provide management with pipeline visibility and sales performance measurement and monitoring.

VeriChannel Contact Center Banking Module is designed to connect with customers, orchestrate engagements and deliver intelligent and personalized experiences. While turning customer data into holistic customer information, the module improves first call resolution and enhances agent performance and efficiency.

VeriChannel Corporate Internet Banking allows banks to serve their commercial & corporate customers through one portal via a "virtual branch". It provides a highly secure and customizable approval flow with flexible authorization levels.

Hosted on Microsoft Azure Cloud and integrated with Dynamics 365, the solution enables banks to spend less time working on development and integration, and more time enhancing the customer experience.

VeriLoan provides a comprehensive service of automated business processes performed in the handling of a retail loan or credit card application for advanced risk management.

VeriPark designed a chatbot module for customer-centric banks & insurers looking to unite all platforms around their customers and shift their communications. With the chatbot, banks & insurers can offer services that go beyond normal business hours, boost sales and increase loyalty.

VeriChannel’s Internet Banking module is designed to offer personalized and fulfilling internet banking services to retail banks and their customers.

VeriPark’s Digital Branch Solution ensures that customer experience is at the heart of branch operations, instead of low-value transactions. The solution enables banks to provide a true omni-channel experience with the right mix between a physical branch and advanced technology.

While customers can easily and securely manage their financial lives, based on the data provided by the Personal Finance Management solution, financial institutions can increase their sales by meeting the actual needs of the customers. Thanks to the data about what customers spend on and save up for, financial services institutions can offer better products to their customers based on their needs.

By embracing the assisted service module, banks can free up branch employees to handle meaningful, more profitable customer conversations in a friendly, modern environment.

VeriPark's all-in-one Mobile Payments solution stands out as a new way of managing payments and finances through one single application, accessible 24/7 at the tips of customers’ fingers. Customers can now make P2P contactless payments in real time and use QR codes or NFC (Near Field Communication) to facilitate faster mobile payments.

Introducing the Retail Banking Relationship Manager AI Agent – a cutting-edge AI solution crafted to revolutionize the roles of Relationship Managers in banking and financial services.

Introducing our Corporate Banking Relationship Manager AI Agent – a powerful AI solution designed to empower Corporate Relationship Managers with intelligent insights for strategic decision-making.

This app is an extension to the Unified Customer Profile (UCP) provided by Microsoft. While UCP provides a consolidated view of the customer’s relationship with the bank where staff can see and address inquiries around the customer’s utilized products and services, the Transactions app provides the ability to perform banking transactions.

This app is used to capture the customer’s inquiries, suggestions, complaints, and service requests. This is to ensure that the customer tells the story only once and to increase operational efficiency of the staff working on the request. 

VeriLoan integrates with the Collaboration Manager to provide the end-to-end process, from initiation and automated decisioning to facilitating chats, meetings, and exchange of information amongst team members in an efficient and streamlined manner.

VeriPark's Digital Customer Onboarding Solution orchestrates a frictionless and engaging end-to-end onboarding journey. It provides a single platform for banks to onboard customers easily and securely using mobile banking or online banking channels.

​Great customer service is vital for banks but doesn’t happen by chance. A powerful contact center solution at the heart of proactive customer servicing makes all the difference in the financial services world. VeriTouch Contact Center Module, powered by Dynamics 365, provides financial institutions with the powerful tools they need to reduce call handling time, increase first call resolutions and turn their contact center into a profit center. By empowering contact center agents to conveniently connect with customers through several channels, financial institutions can position themselves as a superior provider of customer care.

This app is an extension to the Unified Customer Profile (UCP) provided by Microsoft. The extension highlights areas where the bank can cross sell to the customer to increase the customer’s utilization of different products and services and to increase the bank’s wallet share.