Transform your banking operations with AI Agents for Banking, powered by Microsoft Copilot technology. Leverage Generative AI and Machine Learning to create an intelligent, sustainable banking experience—delivering hyper-personalized recommendations, optimizing financial decisions, detecting fraud in real time, and ensuring seamless regulatory compliance.

By embracing the assisted service module, banks can free up branch employees to handle meaningful, more profitable customer conversations in a friendly, modern environment.

The Advisor Module provides tools including portfolio management, retirement advice, educational planning advice and investment tools in one place allowing advisors to spend less time working in applications. When everything they need is at their fingertips, advisors can spend more time advising clients and building the relationships that grow revenue in wealth management, financial planning and advisory services.

With the Seller Module, bank employees can engage a customer efficiently while helping maximize selling performance in areas such as customer onboarding. The module enables frontline teams to quickly and easily capture all relevant customer documents and send them to back-end systems for immediate processing. This way, frontline teams at a branch can spend more quality time with customers, improve the service experience and close more business faster.

The Teller Module provides an automated activity management system that guides tellers’ day-to-day tasks and empowers frontline staff to say and do the right thing at the right time, to ensure a positive customer experience. By boosting customer satisfaction, the Teller Module also significantly enhances the value tellers create for the business while driving down costs.

VeriPark’s Omni-Channel Branchless Banking Solutions give you a pivotal opportunity to connect with customers and build a relationship that can last for years. They help you to build a seamless, digital-first approach across channels, increase the number of service points and deliver financial services outside conventional branches.

VeriPark designed a chatbot module for customer-centric banks & insurers looking to unite all platforms around their customers and shift their communications. With the chatbot, banks & insurers can offer services that go beyond normal business hours, boost sales and increase loyalty.

This module offers operational excellence by providing automated processes for the resolution of complaints and service requests. Once a complaint or a request is captured, it’s automatically routed to relevant back office queues for fulfilment.

VeriChannel Contact Center Banking Module is designed to connect with customers, orchestrate engagements and deliver intelligent and personalized experiences. While turning customer data into holistic customer information, the module improves first call resolution and enhances agent performance and efficiency.

​Great customer service is vital for banks but doesn’t happen by chance. A powerful contact center solution at the heart of proactive customer servicing makes all the difference in the financial services world. VeriTouch Contact Center Module, powered by Dynamics 365, provides financial institutions with the powerful tools they need to reduce call handling time, increase first call resolutions and turn their contact center into a profit center. By empowering contact center agents to conveniently connect with customers through several channels, financial institutions can position themselves as a superior provider of customer care.