Boost Efficiency with Trigger Automation

With the trigger add-on, web requests or shell scripts can be sent (triggered) manually from i-doit. Placeholders can be used to automatically fill the requests with values from the selected or active objects. Possible use cases would be e.g.:

• Sending issues/requests to a service desk/ticket system
• Sync object data to other systems
• Calling webhooks in Opencelium to implement more complex data transfers
• Send a downtime/maintenance to monitoring
• Start a script to deploy virtual machines The permission to invoke a trigger can be configured individually for each trigger. The button configuration can be used to configure where the buttons for calling a trigger are displayed and which triggers are combined under a common call button.

Features

• Define your own triggers, which are executed by clicking on the corresponding button on the i-doit user interface
• Start IT processes directly from i-doit