Knowlarity's Toll-Free Number service is a cloud-based solution designed to enhance customer engagement, streamline call management, and improve brand identity for businesses of all sizes.

Key Features

IVR Integration Automate customer interactions.

• Multi-level menu options
• Record caller responses

Call Recording Maintain quality standards.

• Record inbound and outbound calls
• Listen to calls later for quality assurance

Call Routing Efficiently manage incoming calls.

• Route calls to available agents
• Reduce customer wait times

Real-time Analytics Gain insights into performance.

• Track call center performance
• Analyze caller trends

Toll-Free Numbers Expand customer base.

• Enable toll-free numbers for customer calls
• Boost marketing campaigns

24x7 Availability Provide uninterrupted support.

• Be available to customers even after business hours

Benefits

Enhanced Customer Engagement Improve customer satisfaction and loyalty.

• Personalized call routing
• Real-time data insights

Operational Efficiency Boost agent performance and efficiency.

• Real-time call monitoring
• Seamless CRM integration

Cost-Effective Solution Minimize investment and operational costs.

• No infrastructure requirement
• Comprehensive call management capabilities