Procore's Time & Materials (T&M) Tickets feature is a digital solution for documenting and tracking out-of-scope work in construction projects. It replaces traditional paper-based systems with a mobile-friendly platform that allows field workers to capture and submit T&M tickets instantly. This tool provides real-time visibility to project managers and accountants, facilitating quick change order generation and ensuring timely payment for additional work. The T&M Tickets feature streamlines the entire process of managing out-of-scope work, from initial documentation to final payment. It supports collaborative e-signature collection, detailed logging of labor, equipment, and materials used, and comprehensive ticket status tracking. By digitizing this critical aspect of project management, Procore helps construction teams avoid lost or overlooked tickets, reduce billing errors, and improve overall financial control. This efficient system significantly reduces the administrative burden associated with managing T&M work, allowing project teams to focus more on actual construction tasks. It also helps mitigate risks for specialty contractors by providing a clear, auditable trail of all out-of-scope work performed.

Key Features

Digital Ticket Creation Field workers can create T&M tickets directly on mobile devices, eliminating the need for paper forms.

• Instant documentation of out-of-scope work requests
• Mobile-friendly interface for easy use on job sites

Real-Time Visibility Project managers and accountants receive immediate notifications of new T&M tickets.

• Instant updates on out-of-scope work
• Seamless communication between field and office teams

E-Signature Collection The tool allows for digital collection of stakeholder signatures.

• Capture approvals directly within the platform
• Reduce disputes with clear authorization records

Comprehensive Logging Users can log all details related to out-of-scope work.

• Record labor hours, equipment usage, and materials
• Maintain accurate records for billing and analysis

Ticket Status Tracking The system provides dashboards to monitor the status of all T&M tickets.

• Track progress from creation to approval
• Identify bottlenecks in the change order process

Benefits

Increased Efficiency The digital system streamlines the entire T&M process, saving time and reducing errors.

• Eliminate manual data entry and paperwork
• Accelerate the change order and billing cycles

Improved Financial Control Real-time visibility and accurate tracking help maintain better financial oversight.

• Reduce the risk of missed billings
• Ensure all out-of-scope work is properly documented and charged

Enhanced Collaboration The platform facilitates better communication between field and office teams.

• Share information instantly across the project team
• Reduce misunderstandings and disputes

Risk Mitigation Comprehensive documentation and approval tracking help protect contractors.

• Maintain clear records of all out-of-scope work authorizations
• Reduce payment disputes with detailed, time-stamped evidence

Faster Payment Streamlined processes and clear documentation accelerate the payment cycle.

• Generate change orders quickly from T&M tickets
• Provide clients with detailed, professional documentation to support invoices