Technician Dispatching is a solution designed to optimize service operations in automotive repair shops. It streamlines the process of assigning and managing repair orders (ROs) for technicians, eliminating the need for paper-based systems and reducing time wasted on non-productive activities. By enabling electronic completion of ROs and instant job dispatching, this tool helps technicians spend more time in their bays working on vehicles and less time walking around or waiting for assignments. The result is increased productivity, improved efficiency, and potentially higher revenue for the...
Vendor
Reynolds and Reynolds
Company Website
Technician Dispatching is an innovative solution for automotive service departments that revolutionizes the way repair orders (ROs) are managed and assigned. This digital tool replaces the traditional paper-based system, which often results in technicians spending valuable time walking between advisors, dispatchers, and vehicle locations. By implementing electronic RO completion and instant job dispatching, Technician Dispatching keeps technicians in their bays, focusing on their primary task of repairing vehicles. This efficiency boost translates to more billable hours, improved productivity, and potentially increased revenue for the service department.
Key Features
Electronic RO Completion Technicians can complete repair orders digitally, eliminating the need for paper forms.
- Reduces paperwork and administrative tasks
- Minimizes errors associated with manual data entry
Instant Job Dispatching New jobs are assigned and communicated to technicians immediately upon availability.
- Eliminates waiting time between jobs
- Ensures a continuous workflow for technicians
Benefits
Increased Productivity By reducing non-productive time, technicians can focus more on actual repair work.
- More time spent in bays working on vehicles
- Potential for increased billable hours
Improved Efficiency Streamlined processes lead to better overall service operations.
- Reduced time wasted on walking and waiting
- Faster turnaround times for vehicle repairs