Overview

Talkdesk BYOC (Bring Your Own Carrier) is designed to facilitate a smooth transition to the Talkdesk CX Cloud while allowing businesses to maintain their existing telephony infrastructure and carrier relationships. This innovative solution empowers organizations to leverage their current investments in PBX systems and telephony contracts, ensuring that cloud adoption does not come at the cost of disrupting established services or incurring early termination fees.

Key Features

• Interconnect with Telco Providers: Access a multi-tenant interconnection with a variety of telco providers, enhancing flexibility and choice.
• Enterprise Deployments: A highly customizable strategy that supports enterprise-level deployments, ensuring scalability and adaptability.
• Global Points of Presence: Maintain high availability with a network of global points of presence across the US, EU, APAC, and LATAM, which enhances reliability and performance.

Benefits

• Cost Efficiency: By enabling businesses to keep their existing carrier contracts, Talkdesk BYOC helps avoid unnecessary costs associated with early termination fees.
• Preservation of Investments: Organizations can transition to the cloud without discarding their existing PBX systems, allowing them to maximize their prior investments.
• Flexible Deployment: Businesses can manage their phone numbers, routing, and calling plans independently, allowing for tailored solutions that fit specific operational needs.
• Enhanced Customer Experience: With Talkdesk CX Cloud integrated into their existing systems, companies can deliver improved customer service through advanced cloud capabilities.