Keep everyone in the loop and leverage Salesforce-native communities

Discover how Certinia Services Communities help you drive a unified services experience.

Services communities

Real-time collaboration Provide all internal and external stakeholders with access to the most relevant information, reports, and project plans. Prompt discussions, share real-time information with confidence, and provide a superior customer experience.

Partner communities

Bring partner data into the mix Keep critical partner and subcontractor stakeholders in the loop with visibility into related costs, availability, and project impacts. See costs as they’re incurred, submit time and expense directly into the system, and manage invoices and vendor cost budgets in a central place.

Customer communities

Keep customers close Collaborate, communicate, engage and provide a superior customer experience with Certinia Services Communities.

For peace of mind

Robust privacy controls Leverage robust security features to ensure your community and its data is always secure. Use tools to customize role-based access rights so only specific users can see specific information.

Brand your community

Your brand, your experience Customize the community with your company’s brand elements to make it a natural extension of your customer and partner experience.

Access anytime, anywhere

Unparalleled flexibility Certinia Services Community is built for today’s mobile workforce so you can access and update project data from anywhere via the Salesforce1 mobile app.

Stay competitive and drive efficiency with Salesforce-native PSA

A single source of certainty Certinia is native to Salesforce–sharing the same customer record, user experience, and industry leading analytics as the world’s most trusted cloud business platform. Empower your teams with real-time collaboration across your entire services business and deliver truly differentiated customer experiences.